Change Management Expert (660826)

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our Exciting Opportunity
Are you looking for the fast-paced, innovative environment of a start-up backed by the resources and capabilities of a global technology leader like Ericsson? We are looking for a Change Management Expert to join the Digital Transformation Office. This is a highly visible role, as this is an executive level priority writing the next chapter for Ericsson. Here we are a truly global and diverse team accelerating business transformations passionate about superior customer experience and outstanding operational execution.
In this role you will be a part of a multi-functional agile team working and deploying new digital capabilities that will help to transform Ericsson. The job’s focus is to bring to bear the main components of digital capabilities: data, technology and agile ways-of-working. The purpose of this job is to help the company to build a better customer experience through more efficient operations.
This role is at the center of the group’s digital transformation initiatives with the directive to transform our organization. You will champion agile methodologies to implement digital solutions across the group and realize significant business impact. This role will give a deep understanding of Ericsson’s business by collaborating with a complementary team of role players along the entire customer flow, enabling wide-ranging career opportunities.
You will
Be overall responsible for planning and execution of global change management activities throughout the transformation to ensure adoption of digital solutions and capabilities developed and enabled by our global Lighthouse and other transformation projects
Interact with both Ericsson customers and employees in Market Areas and Business Areas to diagnose change needs and facilitate change
Collaborate with leaders/management on organizational change assessments, planning and execution
Plan, build and implement strategic and tactical communication to build awareness and desire among target groups and stakeholders
Work closely with end users/customers to understand their needs and requirements, and translate those into concrete actions
Develop an overarching global deployment and adoption approach and tactical implementation plans
Develop a common and compelling change vision
Recognize and accommodate diverse regional and organizational needs in change strategies
Be part of and supply to the Change Management Chapter to cultivate a robust community, develop our change management practice and to amplify the impact of our change strategy

You are
A curious challenger – asking “why” and other insightful questions
An experimenter, prefers progress over perfection
Expressive and eloquent; an excellent communicator comfortable making pitches in front of groups and executives
A committed performer with a can-do attitude, who fully adopts the agile mindset as a change practitioner
A doer, able to develop effective partnerships with all levels to drive the enterprise agenda
Results-oriented and self-managed committed to achieving desired outcomes (i.e. value, quality, speed, cost)
A problem solver, who thrives working in ambiguous situations
A leader who will enable the organization to accelerate transformation in the face of disruption, to have resilience throughout the change curve, and to realize our goals.

To be successful in the role you have
Good understanding and experience with organizational change methodologies, models, and tools and how to apply them
Track record of balancing broad enterprise change strategies with pragmatic on the ground solutions that increase institution of desired change efforts
Ability to work closely and optimally in an international team with people at all levels of the organization
Ability to adapt your approach and communication style to fit different situations
An interest in excelling in fast-paced environments with uncertain context
Discernment and a consultative approach with an ability to identify key concepts in sophisticated environments
Ability to establish yourself as a trusted and indispensable adviser


What´s in it for you?
Here at Ericsson, our culture is built on over a century of adventurous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.
What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Location for this role: Stockholm, Sweden
Hiring Manager: Change Management Chapter Manager, Digital Transformation Office
Recruiter: Justyna Gnatowska (justyna.gnatowska@ericsson.com)
Employment type: Permanent position
Kindly note that we cannot process applications sent via email.