Change Master

Do you understand the impact of change in a complex IT environment? Do you want to coordinate changes with the aim to minimize the negative effects and maximize the benefits of IT-related changes? Are you a person who both master stakeholder engagement and change impact assessment, then this role is something for you!
In Swedbank you have the opportunity to:

- Be responsible for change coordination; tracking change management deliverables; including communications, stakeholder engagement and change impact assessment for Swedbank IT Operations.

- Work in close co-operation with process owners to help to improving the change processes from an operational perspective

- Activities include monitoring, and determining the quality of Change requests and potential outputs, either against defined internal or regulatory standards, reporting on deviations and defects

- Production of statistics and reports to demonstrate performance of the Change Management process, and to find ways for continuous improvement

- Work in an international environment

- Report to Head of Group Operations Control

What is needed in this role:

- You have experience and knowledge about the ITIL processes Change Management, Problem Management, Incident Management and Event Management

- To succeed in this role, you need a broad knowledge of IT technology, an understanding of the financial industry and an excellent ability to coordinate and work with all levels in the organisation.

- Strong analytical skills (logical/critical thinking). With previous experience performing analysis and documentation

- Enjoy working according to process and set regulations

- You focus on result with quality and professionalism

- As a person you need to have a high level of motivation (“drive”) and perseverance

- You are a good networker, with a customer centric mindset, with a great attitude and can-do attitude

- You seek new ideas and approaches that improve current processes and products

- Good communication skills and proficient English, both spoken and written are mandatory

At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...
be a part of an international team of professionals, who are jointly delivering stability, maximizing customer value, and increasing Swedbank’s competitive advantage”. Patrik Landin, your future leader

We look forward to receiving your application by 2023-06-26.
Location: Stockholm or Riga

Contacts

Recruiting manager: Patrik Landin, +46702086594

SACO: Camilla Ivarsson +46706930028

Finansförbundet: Åke Skoglund +46703720619

If you are to be employed in Latvia, please note that the salary offered for this position ranges from 2900-4400 EUR gross i.e. before taxes. Read more here (https://jobs.swedbank.com/pages/employment-in-latvia-and-lithuania?preview=true).

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.

LI-Hybrid