Chapter Manager (Product or Engineering)

At IKEA Systems B.V., we do a lot of different things to make that vision come to life. As the franchisor of the IKEA Concept, it is our job to protect, develop and enable the success of the IKEA Brand, together with our colleagues in other IKEA companies around the world. That can make our work – and our workplace – a bit complex. And that’s why strong, clear communication is key to our success.   

We want to become an even more affordable, sustainable, and accessible home furnishing retailer in an omni-channel reality. We bring business and data & technology together to improve how we work and meet customers and enable us to focus on creating value. So, we can continuously improve and scale IKEA, together with our partners and the many people. 

About you 

We are looking for a positive team player who is passionate about creating value in an omnichannel environment. Ideally, you will have a 3-year experience in Chapter Manager role (in product or engineering) or comparable position along with experience in leading people without traditional direct oversight. 

We believe that you have a strong interest for people's life at home with a dynamic personality who adapts well in a multicultural environment. You get energy from working with people and you are enthusiastic about digital products and the value they can bring. Furthermore, you are someone who is a strong communicator, an excellent coach and passionate about developing people. 

To succeed, you will have at least Bachelor's degree (preferred master's degree) within the areas of Business, Engineering, Computer science, Information Systems, Mathematics, or related fields. 

About us 

Our vision, to create a better everyday life for the many people, influences everything we do. It is a vision that lives in the everyday efforts of all co-workers, all over the world.  

Fulfilling the IKEA vision requires a strong, efficient, and sustainable business setup. That is why it is built on a franchise system. The IKEA Franchisor, Inter IKEA Systems B.V., is the worldwide owner of the IKEA Concept and has the responsibility to ensure that the IKEA Concept stays attractive and competitive while enabling growth and a profitable business for IKEA franchisees. 

Retail Operation Solutions & Support (ROSS) is an integral part of Core Business Franchise and consists of a team of people with passion for retail and competence in business and technology. We are moving into a new chapter with an ambition to provide IKEA retailers with a set of digital products and services that are integrated into IKEA value chain and supporting the omnichannel IKEA Concept. We call this the Retail Package and it covers key capabilities for retail operations. 

Take time to explore the IKEA Franchise system here, and read more about us here. 

About the role  

As a Chapter Manager you will lead, inspire, and empower the Engineering and Product specialist Chapter co-workers. One of your most important responsibilities is to build and secure competence development of the co-workers. You will develop and implement Chapter strategic plan along with preparing and managing the Chapter budget. 

You will contribute to development and operations of digital products on daily basis and be accountable to lead the development of the right capabilities, principles, standards, and frameworks related to Chapter area across product teams and leadership areas to deliver functional excellence.  

Collaboration is key, you will initiate, develop, and cultivate working relationships with product development areas and others and work together with Product Owners and Agile Coaches to ensure the right competence is assigned and developed in the right context. 

Moreover, you will evaluate, promote, coach, and develop people in assignment-based ways of working. 

At IKEA we believe that we are better when we are physically together for collaboration, dialogues, and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging, and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace and with flexibility to work from home when relevant. 

This is a full-time role (40 hours per week) located in Malmö, Sweden. We have two vacancies for this role, one for Product and one for Engineering. You will report to the Chapter Area Manager in ROSS.  

17th June 2022 is the closing date to apply for this role. Please send your application – CV and motivation – in English and let us know why you would be a good fit. We look forward to hearing from you!