Check-in Assistant at Norvik

Are you the  service minded person we´ve been looking for?!

Become a part of transforming Europe’s leading Ferry Company
At Stena Line, we believe everything is connected. By bringing people and goods together, we enable businesses and societies to grow. As a company, we are on an exciting journey driven by technology and new digital habits, developing our business to create outcomes that matter to our customers.

We are now looking for two Check-in assistants to join our Norvik port organization.

What will you do?

As an employee of Check-in, you are an important part of the guest's first impression before their trip with us, and the face of Stena Line. Here you get to work with guest service in several different ways. Your task is to make each guest feel welcome and ensure that they get a fantastic start to their journey. The role means that you will work with our guests in both our Check-in departments, Freight and Travel.

Some of your tasks:

- Check-in administration of arriving passengers

- Check-in of incoming freight / truck vehicles / drivers

- Manage admissions for leaving / picking up loose trailers

- Manage transhipments

- Booking management

- Communication with ships / stevedore / customers

 - Agent support for ships

- General communication telephone / email

 

Who are you?

With us at Stena Line, your personality is as important as your skills. You are passionate about customer service and making every guest feel welcome. You are friendly, approachable and easy to get in touch with other people. Taking responsibility for your work tasks is obvious to you and it is easy for you to learn new things. Your way of working is thorough and you contribute to a good team collaboration, at the same time as you have your own drive and move the business forward. As a person, you are mature and confident, attracted by challenges and always want to deliver fantastic service to our guests.

The must-haves:

- Has at least a high school diploma

- Is at least 20 years old

- Has at least one year of total work experience from service profession, logistics, transport

- Has good verbal and written knowledge of Swedish and English

- have personal car (no public transport available) 4,5km from train or bus station

- live in Nynäshamn or close to Nynäshamn

 

If you have additional language skills, this is an advantage!

Interested?

There are two temporary positions with placement at Norvik port. One is between September 2021 - Mars 2022, and the other position is between September 2021 - December 2021 with the possibility of extension. The work involves working in shifts and is distributed on all days of the week. You are welcome to submit your application as soon as possible, but no later than 2021-08-15. We have a collective agreement with, among others, Unionen, which you can contact for more information.

If you have any questions regarding the position or the recruitment process, you are welcome to contact Baiba Buluka, Port manager, at baiba.buluka@stenaline.com

About Stena Line
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. We believe it is up to us where we want to go next and how far we want to go. The journey starts with us.

Working at Stena Line means having a safe and stable workplace and a great work-life balance. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.