Check-in Assistant, Norvik

Are you the service minded team-player we´ve been looking for? As Check-in Assistant, you are an important part of the guest's first impression before their trip with us. Here you get to work with guest service in several different ways. Your task is to make each guest feel welcome and ensure that they get a fantastic journey. The role means that you will work with our guests in both our Check-in departments, Freight and Travel. Does this sound interesting, welcome with your application!

Some of your key responsibilities:
- Check-in administration of arriving passengers
- Check-in of incoming freight/truck vehicles/drivers
- Manage admissions for leaving / picking up loose trailers
- Manage transshipments
- Booking management
- Communication with ships/stevedore/customers
- Agent support for ships
- General communication telephone/email

What you will experience
At Stena Line, we believe everything is connected. By bringing people and goods together, we enable businesses and societies to grow. As a company, we are on an exciting journey driven by technology and new digital habits, developing our business to create outcomes that matter to our customers.

We are now looking for a Check-in assistant to join our Norvik port organization.

Who you are
At Stena Line your personality matters as much as how good you are at what you do. First of all be believe you are passionate about customer service and making every guest feel welcome. You are friendly, approachable and easy to get in touch with other people. Taking responsibility for your work tasks is obvious to you and you find it easy to learn new things. Your way of working is thorough and you contribute to a good team collaboration, at the same time as you have your own drive and move the business forward. As a person, you are mature and confident, attracted by challenges and always want to deliver fantastic service to our guests.

Qualifications: 
- At least a high school diploma
- At least 20 years old
- At least one year of total work experience from service profession, logistics, transport
- Good verbal and written knowledge of Swedish and English
- Personal car (no public transport available, 4,5km from train or bus station)
- Live in/or close to Nynäshamn

Interested? 
This is a fulltime, permanent position starting 9th of May 2022 with placement at Norvik port. The work involves working in shifts and is distributed on all days of the week. To apply, please register your profile and send in your application in English as soon as possible but no later than 15th of May, 2022. Please note that due to GDPR we do not accept applications via e-mail or postal service. We have collective bargaining agreements with Unionen, among others, who you can contact for more information.  

If you have any questions regarding the position you are welcome to contact Baiba Buluka, Port Manager, at baiba.buluka@stenaline.com or about the recruitment process you are welcome to contact Frida Berntsson, Talent Acquisition Partner, frida.berntsson@stenaline.com.

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.

About Stena Line
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. We believe it is up to us where we want to go next and how far we want to go. The journey starts with us.

Working at Stena Line means having a safe and stable workplace and a great work-life balance. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.