Check-in Assistant, Norvik

Check-in Assistant – Norvik
Are you the service minded team-player we´ve been looking for? Welcome with your application! We are now looking for a Check-in assistant to join our Norvik port organization.

As a Check-in Assistant, you are an important part of our guest's first impression when traveling with us, and the face of Stena Line. Your main task is to make each guest feel welcome, ensuring they get a fantastic and easy start to their journey. You will work with our guests in both our Check-in departments, Freight, and Travel.

Some of your key responsibilities:
- Check-in administration of arriving passengers
- Check-in of incoming freight / truck vehicles / drivers
- Manage admissions for leaving / picking up loose trailers
- Manage transshipments
- Booking management
- Communication with ships / stevedore / customers
- Agent support for ships
- General communication telephone / email

Who you are?
At Stena Line your personality matters as much as how good you are at what you do. First, believe you are passionate about customer service and making every guest feel welcome. You are friendly, approachable, and easy to get in touch with other people. Taking responsibility for your work tasks is obvious to you and you find it easy to learn new things. Your way of working is thorough, and you contribute to a good team collaboration, at the same time as you have your own drive and move the business forward. As a person, you are mature and confident, attracted by challenges, and always want to deliver fantastic service to our guests.

Qualifications:
-  High school diploma
- At least 20 years old
- At least one year of total work experience from a service profession, or within logistics, transport
- Good verbal and written knowledge of Swedish and English
- Have a personal car (no public transport is available) the closest train or bus station is 4,5 km away.

If you have additional language skills, this is an advantage!

Interested?
This is a full-time position from January 2023 with placement at Norvik port. The work involves working in shifts and is distributed on all days of the week. To apply, please register your profile and send in your application in English as soon as possible but no later than October 16, 2022. Please note that due to GDPR we do not accept applications via e-mail or postal service. We have collective bargaining agreements with Unionen, among others, who you can contact for more information.  

If you have any questions regarding the position you are welcome to contact Baiba Buluka, Port Manager, at baiba.buluka@stenaline.com or about the recruitment process you are welcome to contact Hanna Gustavsson, Talent Acquisition Partner, Hanna.Gustavsson@stenaline.com .

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.

About Stena Line
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. We believe it is up to us where we want to go next and how far we want to go. The journey starts with us.

Working at Stena Line means having a safe and stable workplace and a great work-life balance. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.