Chief Product Officer

Mission
To us, an insurance company’s main job is to liberate people from fear, in order
to give them a greater sense of freedom. By providing help that is instant,
trusting and highly supportive, we strive to relieve people from the burden of
owning things that can be lost, and the fear of doing things that may hurt them.


Our mindset of helping people, rather than insuring things, has had some
profound effects on our business results so far. So much so, that we now can
take the next step and scale Hedvig across European markets as a licensed
insurance carrier. In that, there are three challenges in particular where we see
the need for someone like yourself:


Next level member experience
Our growth pace is to a large degree determined by how much perceived
and experienced value members get from our product, we want to make
our offering even more competitive and strengthen our viral loops.
Geo expansion
Our product portfolio will get more complex as we scale to new markets
and across new lines of insurance. We need strong product leadership in
the many launch projects we will take on and in the continuous product
management of the portfolio.


Evolving our org. structure and ways-of-working for scale
As we increase the size of the team, we will need to develop our current
org. structure and ways-of-working into a product-centric structure that
scale.


Goal
Create an insurance product that people love so much that they tell their friends.
Scale the experience globally. Lead the insurance and insurtech market by innovating on the product’s value proposition.



Signs of success
Increased market share
Flattery of competitors copying us
High user satisfaction



Responsibilities
Product strategy and vision
Set a product vision in alignment with Hedvig’s business goals
Develop a product strategy and vision that guides product development and business decisions
Establish target metrics to measure success and impact of product strategy
Capture impact of product strategy and development, and make adjustments to ensure long-term company vision and near-term business targets are realized
Build a product organization to execute on the product vision and strategy, and lead/manage product development directly until this is complete
Disseminate product vision and strategy across the company to reach alignment & understanding at the team & individual levels, to enable all employees to be vision advocates



Lead product


Structure the organization to support product vision and strategy
Lead and develop product design, UX/UI and Product Insights in alignment with our values and brand guidelines
Develop a product centric way of working that facilitates fast paced
Lead responsible teams/people in developing and continuously updating a long-term product roadmap to ensure trackable, successful execution on product strategy



People management
Recruit, train, and manage top talent product managers, product designers, and product insights researchers (UR & data science)
Coach and develop the people in your team and make them feel engaged, appreciated, well-informed and accountable for results
Nurture a high performing learning culture in your team
Nurture a culture of innovation and customer-centric thinking in the team
Ensure, nurture and be accountable for maintaining an inclusive and safe culture across the product, product design, and product insights teams/organizations