Claims Analyst

PURPOSE OF THE JOB

Verify, analyze and compensate customer claims of price protections, sales allowance spot, bonuses, marketing support and other discrepancies. Maintain and improve accrual accuracy based on analysis of results. Decide and implement actions in order to manage optimal accruals based on customer contract terms, analysis of sales data and claims. Analyze, identify and implement process improvements within above specified areas by sales divisions and customer. KEY ACCOUNTABILITIES & JOB SCOPE:
- Responsible for validation and payments for customer’s sales deduction cost
- For contracted terms, maintain the contracted terms in system and generate customer bonus forms in accordance with contract
- For non-contracted terms, validate or auto-generate claims based on the base data, in accordance with company guidelines
- Maintain and improve process for accurate, efficient and compliant claim validation and payments
- Communicate actively with stakeholders to get the information relevant for claim validation in a timely manner
- Optimize lead time from claim to compensation
- Raise any issues related to data accuracy which affects claim operation
- Support condition open time management by closing conditions where claim process has been completed
- Analyze accruals, balance reports, KPI reports, sales data (sell-in and sell-out) and other various data needed for claim operation
- Reconcile claims with customers, per claim and through periodic reconciliation process
- Support Business Control in maintaining accrual structure for turn over based conditions
- Communicate condition reference numbers to colleagues in sales and to customers, in order to provide correct invoice references.
- Develop and maintain good customer relations and pro-actively drive improvement of claim process with customers.
- Support internal and external audits related to claims
LIAISONS:
- External Customers
- Sales Managers
- KAMs and Sales Representatives
- Accounts Payable & Accounts Receivable
- Accounting
- Business controller
- Business Integration
- Order Administration
- Risk manager

QUALIFICATIONS REQUIRED:

Preferably University degree in Business Administration -Finance or equivalent



EXPERIENCE:

- Work Experience within Finance and/or accounting principles and practices, concepts and reporting of financial data (Accounts Payable, Accounts Receivable, Finance, Claims processer or equivalent min. 2 years)
- ERP experience, preferably from SAP (Finance and/or Accounting min. 2 years)
- SAP FI and preferably sales flow experience
- Analytical experience
- Preferably experience from a global company



SKILLS

- Office package, mainly advanced Excel (high level)
- Common accounting principles (high level)
- Strong communication skills in Swedish & English both written and spoken (high level)
- Analytical and critical thinking skills (high level)
- Conflict resolution and Problem-solving skills (high level)
- Excellent customer service skills (high level)
- Sales Deduction system knowledge (advantage)
- Knowledge in other Nordic language (advantage)
- Project management skills (advantage)



PERSONAL ATTRIBUTES



- Sense of urgency and ability to work towards deadlines, prioritize and work under pressure
- Driven & self-motivated
- Service minded & ability to diffuse difficult customer challenges
- Innovative, persistent and have an positive outlook to changes
- A keen interest in the financial system & logic
- Ability to build and maintain internal & external relationships and work as a part of a team
- Ability to handle and analyze large numbers and data
- Ability to conduct detailed research for verification of claims
- Ability to review and recommend claims policies and procedures
- Ability to identify opportunities for improvement and suitable solutions
- Ability to drive implementation of changes and work in project form

Bemanningsstyrkan är ett etablerat bemanningsföretag med mångårig erfarenhet och ett gediget kontaktnät i Stor-Stockholm som löser våra kunders personalbehov. Vi ingår i koncernen Veddestagruppen tillsammansmed Veddesta Distribution, Veddesta Transport, Multi Logistik och Rekryteringsstyrkan.Bemanningsstyrkan är främst fokuserad på personaluthyrning, hyrköp och rekrytering inom lager, logistik, administration och ekonomi.Det som driver oss är att få rätt människa och kompetens att matchas med rätt företagsklimat och arbetsuppgift. För att lyckasmed våra åtaganden är vi mycket lyhörda för våra kunders behov. Vi vet att personal är deras främsta tillgång.Som konsult är du mycket viktig för oss och har du ambitionen att alltid göra ditt bästa så är du en av oss.Vi söker nu för vår uppdragsgivare Samsung Electronic Nordic AB:s räkning en Claims Analyst för omgående tillsättning, uppdraget är på 1år med stor möjlighet till förlängning.

Placeringen är på Samsungs nordiska huvudkontor i Kista Science City