Claims Analyst to world-leading tech company

Would you like to work in a highly dynamic company in a fast-moving industry? Will you be the owner of your customers, and handling their validation process in which you will develop and maintain good customer relations? Are you motivated to take the next step in your career? Then this might be the perfect job for you! We are working with an ongoing selection, so make sure to apply today!

OM TJÄNSTEN

As a Customer claims analyst, you will have an integral part in connecting our business strategies/deals with the actual customer performance, and making sure our customer validation and payment are done in an efficient and timely way.

The customer claims team consists of 10 claim analysts and belongs to the Business Control group.

Their main mission is to ensure that all the bonus claims from customers, both contracted and non-contracted, are validated accurately and timely. The company is dynamic and in a fast-moving industry, there are a constant need to adapt the validation processes and tools based on the new demands from the market. They also have the ambition to automate the claim validation process as much as possible; therefore, the team drives various improvement projects related to the claim validation process with internal and external stakeholders.

The claims analyst team is working tightly with their internal Sales & business divisions, as well as their customers, and they are the ones to connect our business strategies/deals with the actual customer performance.

Work tasks

As a customer claims analyst your main responsibilities include processing claims and settlements accurately, efficiently and ensuring timely payments for customers sales deduction costs. You are the key person, the spider in the web supporting different stakeholders, and providing advice for actual solutions.

In addition to that, you will also:
- Ensure accurate validation and efficient claims handling for your accounts
- Guide sales organization regarding the claims validation process
- Data analysis and ad-hoc reports that are needed for claim operation.
- Support Business Control in budget and balance processes.
- Following up on claims KPI, support improving claims validation tools
- Drive or support various longer-term improvement projects with aim to improve claims operation both at Samsung and at customers
- Support monthly closing, reconciliations and audit questions related to sales deductions

VI SÖKER DIG SOM
- You who have a bachelors or master's degree within a relevant area
- You who have a couple of years work experience within economics/Finance/Business Admin
- You who have experience of working/studying in an international/multi-cultural environment.
- You who have SAP knowledge (or similar ERP systems)
- You who have good skills in Excel and with different databases
- You who are excellent in English - since it's used daily

It is also meritorious if you:
- Have experience in running projects
- Have good knowledge of Korean and/or Swedish

As a person, you have a high sense of responsibility, you are open-minded and flexible. You are good at working with people and at the same time, you also feel comfortable working independently. You are solution-oriented, and see challenges as opportunities to develop yourself.



Other information;


* Start: ASAP
* Work extent: Full-time, around 2 years
* Location: Stockholm, Kista


Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.