Client Coordinator - Maersk Line Sweden

As a Client Coordinator at Maersk Line Customer Service in Gothenburg you own and manage the end-to-end customer experience of assigned customers. As a Client Coordinator you should also seek continuous improvements for mutual benefit of the customer and Maersk Line. The ideal candidate has experience from shipping or forwarder industry or equivalent education, or a commercial experience from Customer Service or Sales Support.

We Offer
We offer an exciting position in an international, challenging business environment. It is characterized by high pace, diversity, great potential for personal development, and it offers opportunities for creating valuable relations with customers and colleagues in different countries and cultures.

The vacant position is located at Mölndalsvägen, Gothenburg.

It is a temporary position with preferred start date as soon as possible.

Key Responsibilities
- Be your customer´s primary contact and actively build strong relationship
- Handle daily communication with internal and external customers and stakeholders
- Take ownership and responsibility for customer satisfaction
- Be a team player as well as an individual contributor
- Continuously seek improvement opportunities
- Work according to defined objectives and targets
- Be responsible for the own personal development and performance

Who we are looking for
The ideal candidate is service minded with a commercial mindset, result-driven and enjoy challenges. You have excellent communication skills and genuinely appreciate the interaction with other people. You are able to take on multiple tasks with a sense of urgency and strive to deliver excellence in the details. We value the ability to identify improvement areas, take actions and implement appropriate solutions.

Fluent skills in Swedish or other Scandinavian language is an absolute requirement, as well as fluent skills in English.

If you find this interesting, please apply at www.maersk.com by attaching your cover letter and CV. We intend to start screening applications and hold interviews during the posting period.