Client Dining & Hospitality Specialist

Do you have experience as a Head Waiter or Maitre'D at a high end restaurant, luxury hotel or corporate private dining and looking for a new role? Are you seeking a new challenge where you will be part of a growing team? Do you have experience with improving services and ensuring consistency and quality? Do you believe guest recognition and proactive work practices are important for success?

Based out of the client's Global head office in Stockholm this role will ensure that the client and private dining works seamlessly, focusing on service delivery and quality. This role is part of our newly created Hospitality Team, where you will be working closely to deliver excellent F&B and Hospitality services to our client's guests and customers.

This role will be a front of house based role and be an integral part of the operational delivery, you will be a welcoming and approachable team member, available to respond to requests and queries that might occur. You will also make sure dining rooms are prepared to the right standard and according to the booking and serving lunch for groups.

You will be joining a dynamic and ambitious team where focus is on delivering excellent service and creating memorable experiences. If you think you are the right fit for this role, apply now! We look forward to hearing from you.

Profile

* Passionate in offering an extraordinary and excellent customer experience, and understand to importance quality and anticipating customer's needs.
* Previous experience in the Hospitality industry, preferably within high end restaurants or corporate dining operations.
* Excellent knowledge of Swedish and English (additional languages advantageous), both spoken and written.
* Good at prioritizing and solution-oriented, with natural ability to help. Positive attitude and takes pride in delivering high quality meals and services.

Essential Duties and Responsibilities

* Welcome and serve guests arriving to the client restaurant. Make sure that all dining bookings run successfully and smoothly.
* Passion for food & beverage and building long lasting relationships and thrive in a fast-paced environment where the customer is at the heart of the operation
* Collaborate with bookers, stakeholders and colleagues to deliver a great dining experience. Working closely with our F&B provider to plan and deliver exciting, well tasting and sustainable meals.
* Ensuring meeting services are delivered in accordance with set processes and procedures. Being the voice and eyes on the floor to make sure all bookings receive the same high service levels.
* Ability to make guests and attendees feel welcome, responding to their requests. Being able to interact and create relationships with a range of people at different levels of seniority
* Be the point of contact and act as a host for all meeting organizers within the scope of the role. Assisting and responding to needs as well as proactively anticipating their needs.
* Aim to exceed client expectations, while maintaining adherence to guidelines and processes and leveraging restaurant industry best practices and experience set within the parameters of the client.
* Actively seek feedback and information from guests and users at different points of contact to gain understanding of needs and pass on information to enable the Workplace team to proactively respond to business needs.
* Help and cover other administrative tasks and work closely with other team members and cover other responsibilities within the Hospitality Team such as, but not limited to meetings, events and catering. This role is 100% based in the office in Kista.

Education and Experience

* 2 to 5 years of prior work experience in similar role or experience in high end restaurants or private dining
* Completion of Swedish Gymnasium or equivalent

Vi erbjuder en omväxlande tjänst med utvecklingsmöjligheter. Hos oss får du vara med på den spännande tillväxtresa och förändringsprocess som företaget för närvarande genomgår. Du kommer att omfattas av vår tjänstepension, våra friskvårdsförmåner och vår Benify-portal mm.

Känns denna roll intressant, ansöka redan idag! Vi arbetar löpande med vårt urval och tjänsten kan därför komma att tillsättas innan sista ansökningsdag.

Vid frågor angående tjänsten vänligen kontakta rekryterande chef: Emma Jägborn ochC +46 (0)76 525 4241

CBRE är världens största kommersiella fastighets- och investeringsföretag. På CBRE är vår passion att leverera marknadsledande fastighetsrelaterade tjänster som bidrar till våra kunders framgång! Våra ca 105 000 anställda hjälper investerare, fastighetsägare och hyresgäster över hela världen och omsatte 2023 över 30 miljarder dollar. CBRE Global Workplace Solutions (GWS) är ett affärsområde inom CBRE som levererar integrerade tjänster inom fastighetsservice, projekt och rådgivning.