Client Engineer

Vattenfall is a European energy company with approximately 20.000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to make fossil-free living possible within one generation. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission.

Vattenfall IT is the internal provider of IT infrastructure services for the entire Vattenfall Group. It is an international shared service center, providing IT services and support. Vattenfall IT Infrastructure supports Vattenfall by having professional people, knowledgeable in both business and IT, integrating services to enable business functions, providing a helicopter view of required services, utilizing the external market and enforcing standardization in order to optimize cost efficiency.

Within IT Infrastructure, Client Services is responsible for end user support and workplace services to all Vattenfall employees, delivered by either internal staff or external suppliers. Specific focus area is to run a successful retained organization to support a sourced client landscape, meaning that supplier management is part of the daily job. At this moment we are looking for an Client Engineer, for the Competence Area Computer Client Hardware & System Software Solutions within Client Services / IT Infrastructure.



Your responsibilities as Client Engineer
As Client Engineer for the competence area Computer Client Hardware & System Software Solutions you will be responsible for the development, operations and improvement of the Microsoft Windows 10 platforms. You will be working closely together with Solution Design, Service Management, Product & Service Delivery Manager (CAR) and all other VF IT departments.
In this role you will maintain contacts and a relationship with the different stakeholder around the different tools and its user groups.


You will be working within these areas:
• Design, Operate, Troubleshot Microsoft Windows based client platforms
• Base image creation and Operating system deployment
• Group Policy management
• Hardware Certification and peripherals
• Firmware and Driver management
• Deployment technologies
• Platform life cycle management (Evergreen)
• Work together with team on the delivery of SCCM and Supporting infrastructure
• Work together with team on the delivery of Core applications and supporting tools
• Work with team on the support of Application readiness (Evergreen)
• Work with team on the Support of the Deployment phase of Evergreen
• 3rd line support of issues with current release
• Support Technical Product Roadmaps
• Support Incidents, Problem Management, Critical Incidents, etc.
• Technical project support



Your profile as Client Engineer
Among your personal qualifications you have an internal capacity to move things forward, are easy to cooperate with and have good communication skills. Besides, you’re strong in process management and have a helicopter view. Furthermore you recognize yourself in the following profile:

• Bachelor’s degree
• 5-10 years’ experience in IT
• Experienced in creating / maintaining a managed enterprise client
• Senior Knowledge in Microsoft related Client/Server/Cloud products
• Knowledge in GPO
• Knowledge in Driver/Hardware Certification to be used in Operating System Deployment (OSD)
• Knowledge and experience with MDT / SCCM / Intune and other deployment technologies
• Experience in troubleshooting client platforms
• Knowledge in technical project management
• Experience in handling ITIL processes
• Good knowledge in IT security
• Experience of application packaging
• A proven ability to communicate with technical experts, customers and other stakeholders
• Ability to manage stakeholder at times of conflicting interests
• A very good ability to work independently on assignments within a set timetable, sets own priorities
• The ability to build trust and confidence and to be a team player in an international team
• Fluent in English, both written and spoken


Location: The work location is at Vattenfall Stockholm (Solna). Furthermore, the position might require incidental travel between Vattenfall locations.



For more information about the position you are welcome to contact hiring manager Adrian De Rijke +31621880881. For more information about the recruitment process you are welcome to contact recruiter Shala Jamshid, +46 -702379325 or Shala.Jamshid@vattenfall.com
Trade Union representatives in Sweden via Vattenfall´s switchboard +46 8 739 50 00 Sofi Wadström (Akademikerna), Inger Strandberg/Lars-Erik Näsman (Unionen), Christer Gustafsson (Ledarna), Lennart Bengtsson (SEKO).




We welcome your application including CV and cover through the portal, last day to apply 18th February 2021. Selection and interviews are held after last application date. We do not accept applications through email.



What do we offer?
A challenging and independent job in an informal, dynamic working environment. You can play a part in shaping the future of a company where the only constant is change. Besides being a challenging and inspiring place to work, we value a great work atmosphere! Everyone is really committed and we want to be the best in what we do. We offer good remuneration, attractive employment conditions and opportunities for personal and professional growth. You get the opportunity to create your own career within the company. At Vattenfall, we are convinced that striving for diversity helps building a more profitable efficient and attractive company. Therefore we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds.

Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.