Client environment (Windows, Mac, Linux) Architect

Blue Eye offers creative solutions through engineering expertise. We carry our experience and knowledge with the best professionals in different disciplines to offer optimal solutions to our clients.


As an employee or a sub-contractor, working within the Blue Eye family, we encourage you to share your ideas and experiences. This enables our teams to increase their knowledge and deliver high quality product development as well as strengthen our competitiveness as a company.


 




Description
To set processes and architecture, including Roadmap for our clients and management environment.

Our customer have today an ever growing and changing Client (Windows Mac and Linux) environment. The Clients are used in a variety of teams such as office users, software development, design, and field testing this of course puts special demands on the client platforms and it´s usability. The Client environments are fundamental for the success and put high demands on IT to support this environment. The CLIENT IT Architect will focus on the IT environment that operates the clients such as SCCM, Landscape and JAMF, including client hardware, Infrastructure and compliance to Security, Crypto of local data, Security patching and versioning.

Tasks
• Define the technical concepts that should be implemented in platforms.
• Set the technical product roadmap together with IT CLIENT Product Owner.
• Set processes and policies to keep Client compliant to security standards set by the Information Security Department.
• Set Processes for managing and ordering Client services and runtime deliverables. Enable automation to ensure best efficiency.
• Create and align process and technical solution for Privileged Access Management (PAM)
• Define needed roles for runtime operations and support. Identify gaps in current organization.
• Create documentation and KB articles for the ITSM tool
• Technical Client IT concepts for implementation documented
• Technical roadmap to implement the enhanced IT solutions, services and deliverables connected to Client management.
• Documented way of working within IT and Client team
• Documented solutions, including Hardware matrix, and support articles in ITSM tool
• Ordering process of services and deliverables implemented in ITSM tool
• Documented and established support structure
• Resource matrix to describe roles and FTE need in runtime support and maintenance.

Qualifications
• Deep Technical knowledge within IT Client infrastructure and IT security Client Strategy.
• Deep knowledge of ITIL processes.
• Experience of setting Technical roadmap and standards.• Excellent documentation skills
• Used to work with knowledge articles and documentation in ITSM tools
• Experience of similar tasks and to set up work in agile processes
• Used to work Agile in JIRA

Terms




As a Blue Eye employee, you are not just one of many, you´ll be part of our family.


We believe that the happier you are at your work, the better performance you´ll have. We achieve this through constantly and carefully listening to the needs of each of our employees.


For Blue Eye the most important thing is our employees, therefore we give constant training in different topics, as well as constantly looking for benefits that actively increase employee satisfaction.


We always have challenging assignments waiting for skilled and dedicated engineers, so we invite you to join the team and be part of our family.