Client Partner

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 318,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $13.4 billion for year ended March 31, 2014 and is listed on the National Stock Exchange and Bombay Stock Exchange in India
Present in the Nordic region since 1991, TCS has continuously invested in the market and has around 8,000 professionals working for in Sweden, Finland, Norway, Denmark, Iceland and across TCS’ Global Network Delivery Model™ (GNDM™). Since 2010, TCS has shown strong growth in the region, with significant increase in local hiring.
TCS has been rated as number one in customer satisfaction in the Nordics for five consecutive years (by KPMG and Whitelane Research). In 2015, the Top Employers Institute certified TCS as #1 Top Employer in Europe for HR practices, with Sweden, Norway and Denmark among the eight markets where TCS was number one.
We are looking for a Client Partner. Depending on actual business requirements travel within Nordic and abroad will be required from time to time.
Purpose and primary objectives
Working as a Client Partner for Electrolux customer located in Stockholm Sweden.
Build & Nurture Client relationship in the geography.
Account Management, Stakeholder Management, Demand Creation, Achieve Revenue & Pipeline Targets
Identifying and proposing Potential Solution & Offerings to clients
Crafting appropriate Value Propositions using Business Value Metrics (BVM)
Coordinating and working with Pre-Sales & Delivery teams for new proposals
Providing relationship specific workforce planning data
Defining Strategy and Governance for Projects & AMS Engagements
Monitor, assess & evaluate the engagement and propose key improvements to CxO level stakeholders
Conduct and provide key status updates for Monthly Steering committee meetings with the C-Level stakeholders
Resource On-boarding, Resource Management, Utilization, Weekly / Monthly Operations Review
Review Delivery plans & Budget
Works with account team to create Business Case Studies.



Key responsibilities
Responsible for handling the client relationship, delivery, managing and responding to RFI’s, RFPs and overall business relationship with the customer.
Build & Nurture Client relationship in the geography
Account Management, Stakeholder Management, Demand Creation, Achieve Revenue & Pipeline Targets
Identifying and proposing Potential Solution & Offerings to clients
Crafting appropriate Value Propositions using Business Value Metrics (BVM)
Coordinating and working with Pre-Sales & Delivery teams for new proposals.
Providing relationship specific workforce planning data
Defining Strategy and Governance for Projects & AMS Engagements
Monitor, assess & evaluate the engagement and propose key improvements to CxO level stakeholders
Conduct and provide key status updates for Monthly Steering committee meetings with the C-Level stakeholders.



As a Client Partner, will have a team of project managers and architects reporting to this position. Account/Relationship management in Stockholm, Sweden.
Setup of Global Delivery Team and execution of awarded projects
Managing the given targets and delivery ontime on budget.
Travel as per business requirements.



Key Skills/Knowledge
Industry and Market Trends
Stakeholder Management
Identifying and proposing Potential Solution & Offerings to clients
Resource On-boarding, Resource Management, Utilization, Weekly / Monthly Operations Review
Review Delivery plans & Budget
Building relationship with Key executives and understand CSF’s and enrich customer research.
19 years of IT experience.