Client Success Manager to Dirac

We are now recruiting Client Success Manager to the world-leading audio technology company, Dirac. This is the company that makes the audiophiles go crazy!
It is a fantastic time to join Dirac as they are entering an exciting phase on their journey. Are you ready to leverage the full potential of Dirac’s clients and partners? Apply today!

About Dirac
Dirac is a world-renowned audio technology company that passionate about sound. Wherever or however you enjoy audio, Dirac give your audio system the power to push beyond its physical limitations. They transform your car into a mobile HiFi room. Headphone listening becomes a fully immersive experience, your studio being optimized for accurate listening, and your mobile device turns into a pocket-sized entertainment center. Many of the most respected and recognizable electronics and automotive manufacturers already use Dirac technologies in their products, including Harman, Klipsch, Cleer, Nio, OPPO, Pioneer, Volvo, Rolls Royce, BYD and many others.

Dirac is headquartered in Uppsala, Sweden, with offices in China and India, as well as representatives in Japan, USA, South Korea and Germany. Additionally, Dirac operates an R&D center in Copenhagen, Denmark. Undergoing an intense growth phase, the Dirac team consists of more than 100 people - with additional expansion on the immediate horizon.

About the role
The Client Success Manager is instrumental in leveraging the full potential of Dirac’s clients and partners. This role’s primary focus is to expand the Dirac Live offering utilizing the full network of Dirac’s clients and partners. Develop joint customer activation agendas and executing on them together. It will also involve exploring additional offerings and business models and thus growing the Dirac Live business additionally.

The position works closely with each Sales Director with a clear ownership of cultivating the Dirac Live business line.

- Establish and maintain successful relationships with client and partners representatives relevant for Dirac Live business development

- Develop and execute activation plans for each client where the clients' network, partners and sales channels are leveraged
- Ownership of user journey originating from the partners and clients, and engaging resources of Dirac and client/partner to implement it
- Define and A/B-test hypothesis of revenue-driven activities together with CRM & Analytics Manager
- Keep track of initiatives and evaluate efforts and report back to management and partner/client
- Work closely with the Marketing team to develop synergies and points of collaboration in these efforts


You background
To become successful in this role we believe that you have four years of account management and business development, probably in a technical environment. You are an analytical and creative business developer who is skilled in identifying innovative revenue streams through new and existing partnerships. Moreover, you are tech savy and have a good understanding of possibilities within online-sales.

- Minimum four years of account management and business development experience
- Experience and demonstrated ability to work with external partners, and diverse teams of creative and technical experts
- Understanding of consumer technology, audio technology and/or relevant fields
- Excellent writing and verbal communication skills
- Fluency in English


Dirac Offers
Dirac is one of Sweden’s hottest and fastest growing young technology companies, with best-in-class technology and a customer-base that includes many of the world’s most reputable brands.

Dirac is driven by strong common values that unite our corporate culture. They know that they achieve their best results when people feel free to be themselves. They recognize the contribution every individual can make to our shared success.

The working environment is highly entrepreneurial and their team is exceptionally passionate about building a great business as well as inventing the future of sound.

Dirac's core values are passion, courage, commitment and impact. Values that affect the everyday work, behavior and attitude. Read more about our Values. (https://www.dirac.com/about-us/our-vision-mission-and-values/)

Welcome to Dirac - the great world of sound.

Placement & Start
Diracs office is situated in Uppsala with possibility to work remote. Start will be according to agreement.

Contact & application
If you have questions about the position, you are welcome to contact Markus Nilsson at markus@ecommercerecruit.se. We encourage you to send your application as soon as possible to ensure that it is included in the process.

We look forward to receiving your application!