Cloud & Connectivity Support Team Lead

Blue Eye offers creative solutions through engineering expertise. We carry our experience and knowledge with the best professionals in different disciplines to offer optimal solutions to our clients.


As an employee or a sub-contractor, working within the Blue Eye family, we encourage you to share your ideas and experiences. This enables our teams to increase their knowledge and deliver high quality product development as well as strengthen our competitiveness as a company.


 




Description
Connected Runtime Operations is building a team to support our Connected Car Platform Delivery.

You will be part of the newly formed team and have the possibilities to work in a rapidly growing organization where you can help us build an outstanding environment.

We are now looking for a Cloud & Connectivity Support Team Lead with relevant competence in 2nd line support area with strong team player work ethic.





Tasks
• Managing the day-to-day activities of the team within issue management, support and monitoring.
• Setting clear team goals
• Motivating the team to achieve planned vision and mission.
• Oversee day-to-day Connectivity Runtime operation.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• Availability to take responsibility for on-call schedule
• Be prepared to work overtime as applicable per labor law



Qualifications
• Team player
• Self-going and proactive mindset
• Oral and written communication skills
• Interpersonal and consultative skills
• Facilitation skills
• Critical thinking
• Analytical thinking and problem solving
• Being detail-oriented and capable of delivering a high level of accuracy
• Knowledge of business structure
• Can effectively communicate, work with minimal supervision, understand and execute instructions
• Have an eye for structure and order, find joy in maintaining a well-organized workplace
• Strong troubleshooting and analytic skills
• Drive and develop 2nd line structure and improve way of working
• Shall be comfortable in taking a central role dealing with both internal and external stakeholders
• Customer focused and service-oriented personality
• Understand application testing and quality
• Have basic understanding of cloud infrastructure
• Have a working knowledge of standard software and web-based applications







Terms




As a Blue Eye employee, you are not just one of many, you´ll be part of our family.


We believe that the happier you are at your work, the better performance you´ll have. We achieve this through constantly and carefully listening to the needs of each of our employees.


For Blue Eye the most important thing is our employees, therefore we give constant training in different topics, as well as constantly looking for benefits that actively increase employee satisfaction.


We always have challenging assignments waiting for skilled and dedicated engineers, so we invite you to join the team and be part of our family.