Cloud Operations Engineer

Calabrio is looking for a new member of the Cloud Operations team who will focus on system administrative efforts in support of operational excellence. You will perform system automation tasks, system planning, system support, system monitoring, platform monitoring, diagnostics and troubleshooting. In addition you will contribute to the design and implementation of operational procedures and policies.
WHAT YOU'LL BE DOING
Maintain system software to latest versions and patch release levels
Proactively monitor environment utilizing best practices
Learn other technologies as necessary to develop/support other application platforms.
Maintain and upgrade customer databases and underlying technologies
Use and maintain deployment pipelines with orchestrators such as Azure DevOps or Jenkins
Maintain and update Infrastructure as Code configurations with Terraform
Perform application release deployments and provide continuous process improvement for application releases
Learn from continuous improvement. Share knowledge and mentor other team members.
24/7 On-Call support (paid) on a rotational basis, every 5th to 8th week, depending on current team and schedule dynamics.

CORE COMPETENCIES TO MAKE YOU STAND OUT
Demonstrated experience with some or many Amazon Web Services (AWS) such as:
Elastic Compute Cloud (EC2)
Simple Storage Service (S3)
Relational Database Service (RDS)
Elastic Container Service (ECS)
Autoscaling Groups and Spot Instances
Elastic Kubernetes Service (EKS)
AWS networking fundamentals (VPCs and peering, NAT Gateways, public and private addressing)
Systems Manager (SSM)
Kinesis and Firehose
Elasticsearch
CloudFormation
Experience in migrating from on-premises technologies to cloud-native technologies
Extensive Linux and Windows administration experience
Experience with Infrastructure as Code tools and processes such as Terraform, CloudFormation, or Azure Resource Manager (ARM) templates
Exposure to fundamental Java (Apache Tomcat) and .Net Core code and applications
Scripting experience with a common language such as PowerShell or Python
Operational experience supporting MS SQL Server and/or PostgreSQL

SKILLS AND EXPERIENCE NEEDED
Bachelor’s Degree in Computer Science, Engineering, Science or related fields
Must have 3+ years related work experience in most Core Competencies
Experience in working with FedRAMP/SOC2/ISO27001/CloudSecOps is a plus
Experience with teaming in an Agile or DevOps culture
Must be detailed and process oriented.
Ability to learn software and hardware tools where necessary
Ability to work on multiple projects simultaneously while keeping work-in-progress to a minimum
Good verbal and written communication skills.
Strong analytical and problem-solving skills.
Ability to learn new software and hardware tools
Ability to perform systems analysis and design and provide written specifications

WHY CALABRIO?
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Join us to help build the best company in our space!