Co-workers for several functions (part-time, 8 - 25h/w), IKEA Bäckebol

WHO YOU ARE
Do you want to contribute to the world's best customer and sales meetings? IKEA Bäckebol is now looking for co-workers for our functions: Logistics, Sales and Customer Experience.
At IKEA, we work every day to create a better everyday life for the many people. People who are unique in their own way, just like you and me. Your unique self helps to make a better IKEA! What we have in common is that we share IKEA's values. We work together, find new solutions and improvements in our everyday lives.
We are looking for co-workers who are passionate about customer, sales and home furnishings. You are flexible with the attitude that nothing is impossible. You have a great commitment to everything you do. You are driven and get things done and your positivity translates to both customers and colleagues. You maintain your good mood and your positive attitude even when we have a lot to do. You are curious and self-motivated and together with your colleagues you roll up your sleeves when and where needed!
It is meritorious if you have experience with any of the following:
- Customer service and sales
- Picking and ordering
A DAY IN YOUR LIFE WITH US
Working at IKEA Bäckebol means to inspire and sell home furnishings to the many people on a daily basis and professionally turn curious visitors into satisfied customers. Together with colleagues and managers, we drive each department forward to achieve set goals. You are expected to contribute to, and participate in, your department's development as well as to nurture and keep the department in top condition. We fill up, sell, charge and have world-class customer service, both out in the department store, behind the scenes and digitally.
The tasks can include everything from receiving goods deliveries and stocking goods on the shelves to helping customers with their specific needs and giving a good last impression when the customer pays their goods at the checkout. What unites us all is that the customers are our focus and the most important people in our company.
At our various functions Customer Experience, Sales and Logistics, we work with different tasks:
At our customer relationship department, Customer Experience, you work with handling customer matters at the service desk, the checkouts and in the playroom Småland where the children can play when the adults do their shopping. All to provide the best experience for our customers no matter where they are in the buying process.
In our sales departments, you help customers find the products they are looking for based on their specific needs, replenish goods and keep order. In some departments, you will also help the customer to draw and plan various home furnishing solutions such as kitchens, bathrooms and wardrobes.
In our logistics department, you mainly work before and after the department store's opening hours to receive goods delivered to the department store, replenish goods in the department store and ensure that the goods are in place for our customers. During the day, you also pick and pack customer orders.
Working hours vary depending on the function and include weekdays as well as weekends, day and evening hours.
In order to be eligible for Logistics where you often start at 05.00 in the morning, weekday and weekend, but also work until 22.00 at other times, you need to be able to get to and from IKEA Bäckebol between 05.00-22.00 without being dependent on public transport. For example, it is not always possible to get to the department store until 05:00 by public transport.
QUESTIONS AND SUPPORT? LET'S CONNECT!
The vacancies are part-time positions with contracts between 8-25 hours a week. You will have your main occupation on one of the functions Customer Experience, Sales or Logistics, but of course we will help when and where needed!
All contracts with 25 hours a week include work on weekdays and weekends and can in some cases be combined roles, which means that you work in at least two departments.
Contracts between 8-12 hours a week are a perfect job to combine with flexible studies or other flexible part-time employment. The starting point is that you work scheduled every other weekend, but also 1-2 weekdays a week.
It may also be possible to work more during, for example, holidays, red days or when temporary needs. To be eligible for any of these positions, it is a prerequisite that you can work about 25h a week during our summer period.
At the time of application, you will be able to state which functions or functions you are most interested in working for and which contract measures you are interested in.
The deadline for applications is January 16, but do not wait with your application - apply today as the ad may close when we have received enough interesting candidates!
All applications must be made through our website with CV and cover letter attached. If you have problems when you submit your application, you can contact us at recruitment.specialists.se@ingka.ikea.com
For questions related to the services, you are welcome to contact People & Culture Generalist Frida Gustafsson, frida.gustafsson1@ingka.ikea.com
If you proceed in the process, you will have to answer some questions in a pre-recorded video interview . The invitation is then made during w 2-3 , so keep track of your email, including the spam inbox.
Welcome with your application!