Collection Lead

Brocc is hiring a customer focused Collection Lead who enjoys working in a fast-paced scale-up environment leading an awesome team. We are curious to learn and re-invent ourselves to always improve and do better. Could this be your next career move? Apply today and join us!
About us
Brocc is a fast-growing fintech platform on an exciting journey ahead. We are taking our platform to the Nordic consumers as the no 1 option for savings on credits, deposits, and financial consolidation. We offer our core products including savings accounts and consumer loans in a unified user experience that transforms financial commodities into value added products.

Our strategy is based on offering the best interest rates and help customers realize their full savings potential. Seven years of investment has put Brocc in a unique position to really disrupt consumer finance by empowering customers to make smart financial choices that improve their lives.

We put tons of passion, energy, and team spirit into our everyday work - building solutions for the future. We challenge the idea of what financial services means for our customers and think of new ways of delivering value.

About the job

As Collection Lead, you are responsible for driving and implementing the collection strategy. You will have the opportunity to build, lead and motivate your own team to follow the processes and goals you set together with the company's chief operating officer. You work operationally to develop our processes and have a responsibility to coordinate development initiatives within the collection area. In addition, you work with NPL strategy, KPIs and portfolio performance analysis.

Areas of responsibility includes, but are not limited to;

- develop and implement the collection strategy.
- pursue and progress issues regarding regulations.
- manage and lead a team to follow implemented collection strategy.
- develop and implement processes.
- operational work with collection issues.
- follow-up and reporting.
- analysis, define and follow-up KPIs.


About you

We believe that you are stimulated by working in an organization that is constantly challenged to think new and develop, with high quality and customer satisfaction as primary goals. You know that quality is not something you can compromise with, even though the pace is high.

You have leadership experience and are looking for a position where you can leverage and develop your capabilities further in motivating and leading a team of high performing individuals.

You are a structured and self propelled person who takes on specified projects as easily as initiating your own. You have a desire to learn new things, are analytical and very solution-oriented. Further, you have ambition, business acumen and you are very responsive to customer needs.

In addition, you have;

- 3+ years of experience in legal issues and legal requirements for debt collection.
- experience of leadership, preferably also in relation to change management.
- experience from operational work with collection issues.
- a relevant education in the field.
- fluent Swedish and professional English in speech and writing.



About the offer

At Brocc, you will work in a collaborative and multi-disciplinary environment with encouraging leaders and endless possibilities to learn and grow. We encourage you to be curious and allow you to learn from your mistakes. Our success lies within what makes us unique; the people at Brocc.

Brocc offers flexible working conditions and attractive headquarters on a premier location in Stockholm. We arrange regular workshops, social events and enjoy having fun with our colleagues. This is an important part of our culture, as well as being committed to our work and supportive to our team. We have competitive compensation and generous benefits to all our employees. In addition, Brocc has solid investors and a profitable business model.

In this recruitment process, psychometric tests and background checks may apply. If you have questions about the recruitment process, contact recruiter Louise Thulin at louise.thulin@brocc.se or if you have questions about the position, contact hiring manager Alexandra Rolnik at alexandra.rolnik@brocc.se

Please apply as soon as possible, interviews will be ongoing.

We look forward to your application!