Commerce Performance Engineer to H&M Business Tech

Welcome to Customer Commerce Delivery area and our team Commerce Performance Engineering! We are a part of Customer Domain within Business Tech. As a team we are on an exciting journey, building the future and ensure site performance, scalability and site optimization – In order to enable a superior shopping experience with a high availability!


About the role
We are now looking for a passionate online performance engineer with a strong skillset within performance and scalability enhancements. You will join a very experienced team that is one of our core teams managing our online platform globally and cross H&M group brands with 51 online markets.
As performance engineer at H&M Business Tech, you will work in an agile context and take responsibility for performance and scalability, production performance analytics, performance testing, production performance audits, volume projections and soft- and hardware sizing.
We are in transition of moving our online platform to Cloud and as the online journey continues we are investigating how the future online platform should look with a microservice architecture, and at the same time improving the current solutions.
The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech will deliver technological solutions for the entire value chain for all our brands.
In Business Tech, we will continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.
Responsibilities
In co-operation with other team members:
• Set up and prepare performance/load/stress test environments with Jmeter scenarios
• Run performance/load/stress tests
• Set up and use SPLUNK, Dynatrace dashboards for performance and scalability measurements
• Set up and perform performance audits in live production environments
• Analyze the performance tests and audit data for functional and technical scalability and performance bottlenecks, calculate needed HW/SW capacity for the different components of the online platform.
• Create performance and audit report and present result for various stakeholders.
• Coach functional and technical teams in “self-performance testing”
Requirements – We are looking for you who
As a Technical Engineer at H&M Business Tech you will embark on a journey that will lead to something new and exciting - we will test, fail and learn. You are an important player in this transformation, and so we believe you are communicative, have a “You build it you run it” mindset and able to work in an environment that is not yet formalized.
• Deep understanding of the performance and scalability challenges in the different solution layers from front-end/APP to cloud hardware setup
• Deep understanding how new functionality will affect performance and scalability
• Deep understanding how technical components can help improving performance and scalability
• Very good understanding of the effects a microservice architecture can have on performance and scalability
• Having a good understanding of marketing, retail, e-commerce and large international organizations
• Very good knowledge of Jmeter
• Good knowledge of Splunk, Dynatrace
• Good knowledge of systems supporting a marketing organization
• Good knowledge of multi-channel digital asset management systems
• Must be able to align testing/audit needs with platform roadmap
• Experience of working closely with functional developers and technical teams to understand their needs and convert performance test requirements
• Experience of working in agile development organizations
• Experience from API-architecture is a must
• Are fluent in written and spoken English
What we can offer
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. Here you can be yourself and develop. You’ll be part of an important project at H&M Group with significant opportunities to influence and make a difference. With the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin or background.