Community Coordinator to Samsung

MultiMind Bemanning AB arbetar med personaluthyrning och rekrytering. Bolagets nisch är att förmedla personal med språkkunskaper samt internationell erfarenhet inom områdena kundservice, ekonomi, marknadsföring, HR och IT.

We are looking for a Community Coordinator to our client Samsung! This is a consultancy opportunity, a 2-year contract starting ASAP with a possibility for an extension. 

The Company: Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

Job Description: As a Community Coordinator you will work closely with colleagues across the Nordics to share experiences and topics from the community and survet results and drive for improvements in terms of communication. Day to day tasks include community dialogue, keeping brand tone of voice, quality assure content, content adjustments, statistics, and handle local market requests of content publications and after sales surveys. This is a new role and will develop over time so you will be able to take part in establishing the way of working. Other responsibilities also include: 

Content adaptations
Providing engaging texts for community and other communication channels
Publish content including QA 
Statistics & Analyzing 
Consumer dialogue - reply to comments and questions across channels, give tips and delegate harder tech-questions to Customer Support Center
Understand the different language styles that appeal to various target markets
Coordination of technical customer support issue 
Your Profile:     To fit in this role we belive that you are a 'people person' with great ability to moderate online conversations with our community. The ideal candidate is interesten in tech and stays updated on new products and features, loves the brand, has a customer service mentality and has a passion for engaging with people. We also see that you are/have: 

Fluent in English, other Nordic language is meriting 
Excellent writing skills 
2 years of Social Media platform experience or proven work experience with communities
Basic Photoshop skills 
Attention to detail and ability to multitask 
Bachelor's Degree in Marketing or Communications
Digital Marketing fundamentral understanding 
Interested? If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. 


We offer MultiMind employees: Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave and overtime compensation. 


A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.


Participate in fun activities and events.


Generous preventive health care through beneficial discount on gym membership