Community Management Copywriter

Let us describe the challenge we offer
Our Polestar family is growing, and we are now searching for an EV admirer who is excited to take on the role as Community Management Copywriter. The role is part of the Global Community Management team consisting of specialists and operational community managers where teamwork is the key for success.
You will belong to the department Customer Experience, that is located at our HQ in Gothenburg, Sweden.


What you’ll do
Your passion for communication will set the tone of voice toward our community. As Community Management Copywriter, you will write and publish communication in the Polestar global social media channels as well as the Official Polestar Community for owners. The responsibility involves securing that Polestar meet customers, followers, prospects, industry professionals, journalists, and fans in a timely and unique Polestar way, making sure that the tonality and brand identity maintains engaging and on brand. You will craft responses that will connect to the target audience, as well as using social media management tools and dashboards to keep information up to date.
You will also:
Collaborate closely with Central Community Management team, Polestar Support, Global and Local Marketing, and PR teams
Ensuring the right prerequisites for excellence by working closely with Community Management Specialists and Operational Community Managers
Work with information flows and maintain response matrixes and databases
Continuously maintain and evolve tonality in our channels


Who you are
To be a great fit for this position, you are either a native English speaker or bilingual, you thrive in a social sphere and are a personal user of social media channels. You understand the importance of tone-of-voice as well as social media and online communication for brands with a knowledge of online marketing and marketing channels.
Additionally, we are looking for you who have a BSc degree within Communication or relevant field of Marketing/Comms.
At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar is in a scale up phase you thrive by working in a fast-paced environment.

People at Polestar
Passionate about sustainability, every single one of us play a key role in driving change. Our uncompromising commitment to become climate-neutral by 2040 is just as important as us being inclusive, diverse, and courageous. Together, we are igniting to create a transparent and collaborative community, to shape the future of mobility.
We are an electric performance brand, determined to improve the society we live in.

How to apply and connect
Is this you? If you are interested in joining the Polestar family, please submit your CV and personal letter (optional) as soon as possible. We apply a continuous selection process, interviews will be held continuously.
Are you ready for the journey? Which is electric by the way...