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Arbetsbeskrivning
CONFERENCE HOST – STOCKHOLM
We are looking for an Event Host with a welcoming personality to join our hospitality team. As the focal point of our team, you will be responsible for creating a refreshing and memorable experience for the guests. Greeting guests upon arrival and escorting/directing them to the hall, dining section, and bar area are some of your responsibilities.
You should be communicating with the senior management and organizers during your time at the event. Besides, you should coordinate with different departments for a successful event. You will also be responsible for addressing the guest’s concerns in a polite and professional manner.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Casual F&B Crew member for Generator Stockholm.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
ABOUT GENERATOR STOCKHOLM
Generator Stockholm not only highlights the rich cultural history, unique social fabric, and a strong sense of design and patterning, but brings together said creative design with inspired art, great food, drink, and on-trend music and events to create a Stockholm hot spot. Reflecting the city’s vibrant and eclectic culture – you’ll experience all that Stockholm has to offer at its best, all by staying here.
NUTS AND BOLTS OF THE JOB
· Welcoming and escorting guests to the event venue
· Accommodating guests requests politely and professionally
· Coordinating with different departments for the smooth running of special events
· Preparing and managing seating arrangements
· Ensuring timely venue setup and clearing
· Keeping track of reservations
· Addressing customer queries and complaints
· Managing and communicating guests’ needs and requirements to the concerned team
· Ensuring all safety procedures have been adhered
· Coordinating with vendors, suppliers, and kitchen staff
· Monitoring waitlists
· Assisting in finalizing the menu and the day’s programs
· Communicating with the Sales Manager and FB Manager at all times
· Maintaining an approachable and presentable demeanour
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
WHAT’S IN YOUR DNA
· Love good coffee, craft beer and great food
· Always keep cool under pressure
· Show commerciality with a strong passion for driving revenue
· Understand stock-control and keep costs to a minimum
· Be creative, innovative and digitally smart
· Be a ‘people person’, social and always love our guests
· Like getting your hands dirty, wherever, whenever, because you will
· Be an excellent communicator
· Available to work when needed
· Swedish proficiency or another Nordic language is mandatory for this role
· You must be eligible to work in the EU to be considered for this role
YOUR ROCK STAR EXPERIENCE
· Experience working within the hospitality/service industry
· A passion for your city, for travelling and for trending food and drinks concepts
· Knowledge of contemporary interests and the city
· Have a genuine interest and enthusiasm for service
OUR GLOBAL EMPLOYEE BENEFITS
· Birthday holiday in addition to your yearly holiday allocation
· Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made
· Company contribution towards gym membership fees for all eligible employees
· Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
· 2 free nights’ accommodation across any hostels (subject to availability)
· Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)
· Various employee recognition schemes
· Online learning tools
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English.