CONSULTANT- SERVICE LINE MANAGER/ SERVICE DELIVERY MANAGER

HCL is the world’s largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden’s highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers’ business needs. As part of HCL’s commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012. HCL’s Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We are hiring for Service Line Manager/ Service delivery Manager. Please apply for the role if you are interested and it is suitable for you:
Work Location - Gothenburg, Sweden
Start Date - Immediate
Experience - 5+ years
Job Type - Permanent
Job Title - CONSULTANT


Job Description:
Roles and Responsibilities ;
1. Pertaining to the JAVA Vulnerabilities and with the knowledge of SAFe/KANBAN - Define activity, Sequence activity, Estimate the duration of activity, Develop a schedule and assisting each VCC Team/Stakeholders to corroborate their working.
2. Negotiating current Team/Employees responsibilities, managing their times and achieving their commitment to the JAVA Vulnerabilities.
3. Minimize uncertainty, avoid any unwanted surprises, and involve Stakeholders as much as is reasonably possible and keeping client up-to-date.
4. Identify and evaluate potential risks before any activity begins.
5. With knowledge of SAFe and KANBAN keeping a track - what was done, who was involved, and what could be done better in the future.
6. Channelizing and motivating the Teams/Stakeholders to drive the initiatives going forward to remediate the JAVA Vulnerabilities.
7. Meetings at regular intervals to keep the working Teams and Stakeholders in cadence while establishing the shared vision and managing the documentation.


Requirements
1. Master degree in Computer Science
2. Total 10-15 years IT work experience as technical team lead /manager (minimum 5 years relevant experience)
3. ITIL and SAFe certified
4. Very good communication skills in English (and Swedish will be added advantage)
5. Vendor and customer handling skills


Language Requirement: English


Do you find this role interesting and suitable? Kindly apply sharing your resume with sonia_sharma@hcl.com