Content Manager

Burger King® är en global kedja med mer än 16.000 restauranger i 100 länder. I Skandinavien drivs Burger King® av King Food som till 100 procent ägs av Umoe Restaurant Group och har master franchise rättigheterna till Burger King® i Sverige, Norge och Danmark. Totalt finns det 256 Burger King® restauranger i Sverige, Danmark, Färöarna och Norge, varav 104 ägs av King food.




The role
The field based role will be an expert on restaurant operations, including Burger King operational standards and best practices, with focus on Food Safety.

The target is to significantly improve restaurant operations by securing a full understanding and execution of the BK Operations manual in the restaurants, leading to an increased guest satisfaction and improved restaurant profitability, measured in sales, external audits and guest satisfaction scores.

The Concept Manager will be responsible for supporting and leading initiatives to improve Burger King restaurants in the following key areas

• Brand Standards: Execute brand standard operating procedures, with functional knowledge of the Burger King OPS Manual and Food Safety

• Best Practices: Identifying opportunities and areas for improvement to best support the targets of improved guest satisfaction and restaurant profitability

The candidate will need to show strong ability to engage with all different roles in a restaurant team and be influential in relationships with external stakeholders (Franchisees and vendors) and internal partners (Marketing & Operations, etc).

Required Skills
• Strong understanding and knowledge of QSR industry and restaurant operations
• Strong communication and interpersonal skills, with ability to build meaningful business relationships
• Highly organized, motivated and a team player
• Ability to influence others
• Ability to thrive in an autonomous, fast-paced and deadline-driven environment
• Proficient in using Excel and PowerPoint

Communication Skills
• Speak and write Swedish language fluently and master English with full professional proficiency
• Listens to and understands other points of views
• Influences others to gain commitment
• Presents information in a clear and concise manner

Leadership Skills
• Demonstrates sound business ethics and shows consistency among principles, values, and behaviour
• Builds trust with others through authenticity and follow-through on commitments
• Able to relate to all types of people
• Builds commitment and overcomes resistance
• Leverages sound business judgement to understand organization’s strengths and opportunities

Technical Skills
• Proficient in Microsoft Excel, Word, and PowerPoint


Travel
This is a remote role with extensive travel required. The role will be based in Sweden

Contact
For questions please contact Ida Margrethe Nilsen: ida.margrethe.nilsen@burgerking.no