Contract Development Manager

Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.

Sales and Marketing has the responsibility for our customer offer and business strategy for Trucks, Bus, Power Solutions, Parts and Services, as well as sales support.

Global support and IT applications are provided to the Scania owned as well as to the independent franchise network creating the right conditions for an efficient retail and wholesale operation.

 

Contract Development Manager –Contract Department KYOA

Do you want to join an experienced team that are developing Scanias new methods, tools and   processes to support our retail network & business units to be more efficient and profitable in their contracted services business.

We are now in an intensive and exciting period as part of the digital transformation journey. By digitalizing our products and processes we are challenging how we faster can improve, develop & implement our contracted products. This in order to further improve the contracted business growth, and increase administration efficiency, but also to be able to support new contract business models.

Contract department is now looking for a new team member with focus on developing our contracted services in close cooperation with distributors, our retail network and within our internal departments through e.g. Product Managers, Product Owners and other stakeholders. The work will be carried out through cross-functional groups with agile thinking as a base. Acting as a Contract Development Manager you will also be responsible for the processes connected to these services.

 

Your profile

We are looking for a person with high experience of contracted services business and from working in our retail/B.U. network. In this position you need to have the ability to develop and challenge our methods, tools and processes. Experience of IT-development is also highly regarded since there is a lot of collaboration with the IT-development teams belonging to the same cross-functional group. The implementations are done together with our service network and therefore you need to have good personal skills and the ability to implement both processes and systems. Sometimes you will also act as a trainer towards our service network.

 

In order to feel comfortable within this role you need to be able to take responsibility, work at the forefront of process development and enjoy the challenge of working with a broad network of people. You have the contracted services business experience, including follow up of the business, to understand how customer value is created and how that can be supported by digitalization. 

 

We believe that you have a wide experience of Scania products, services and processes. Services market experience is desirable. The fact that you are pedagogical, communicative, structured and independent is a given for us. The external contacts in our service network require that you are fluent in written and spoken English. Other languages are considered a merit.

 

Your task


• Develop contract processes and systems within different projects (e.g. Digital Dealer)
• Represent the Contracted Services in cross functional projects
• Improve our processes, sales- and business models related to Contracted Business
• Analyze and follow up of the contracted services business
• Implement processes and systems in our service network
• Act as trainer towards the network and support their daily operations
• Cooperate with a cross-functional agile working team and other internal stakeholders
• Work in close cooperation with distributors, our retail network and customers

 

The team

Within Sales & Marketing we are a team of 9 employees consisting of Contract Development Managers, Service Development Managers and Service Designers committed to enhance the development of the contracted services business in our network. As a Contract Development Manager, you will be able work with an experienced team supporting the global services organisation to achieve the best possible performance by developing contracted products and effective methods. Besides that you will also be in a group that will highly support you and where you have all the possibilities to broaden your knowledge within the Contracted Business.

 

Application

If you think that this sounds interesting, we highly encourage you to apply as soon as possible! Last day to apply is April 3th. A background check might be conducted for this position.

 

For more information, please contact

Ola Norrbrand: +46 70 082 77 07, Head of Contracts (KYOA)


Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.