Contract Management - Delivery Expert - Global Online Business

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Who we are 
At Volvo Cars, our vision is clear: "To be the world's most progressive and desired premium car brand”. We believe our global success will be driven by making life less complicated for people while strengthening our commitment to safety, quality, and the environment. We have bold targets when it comes to innovation, sales, and customer satisfaction and to make this happen, we need talented people on board. People with passion, energy, and a commitment to customer satisfaction. People that want to help Volvo revolutionize the industry, by offering subscription services that take all the hassle out of car ownership. We will support you to reach your full potential. Join us on this exciting journey into the future.

Your mission
As Global Online Business grows with more markets and products, we need to strengthen the team with a Contract Management Delivery Expert. Your task is to ensure that the operational teams that manage contract management with our customers have processes in place and get the support they need. You will become a superuser of the systems and an expert in the processes and solve the most complex cases. Hence, your mission is that the contract management operations run smoothly and efficiently with as few errors as possible.

In your role, you with be in the middle of everything and daily talk with many stakeholders and teams. One day you could be mapping future processes with our Commercial Team and the Product Owner for Contract Management. The next day you might do training on new system functionality for our UK hub. On the third day, you might be stuck in crunching errors in our contract system. You need to like a role with variety and many interactions as well as be good at details and systems.

Other tasks include:
* Drive improvement projects and support new implementations
* Provide input to the Contract Management roadmap and development
* Set requirements towards IT for development and perform testing/UAT


Who you are
You take accountability, both for your own direct area of responsibility, and the success of the team. We are looking for people who dare to be bold, in a thought-through way, with integrity, and curiosity as guiding stars. Customers are always top of mind.

To succeed, we believe that your background and skills include
* Worked with operational processes in an international firm + 3 years
* Experience from setting requirements on IT development
* Practical experience in finance/ERP systems, preferable S4Hana, and Miles
* Experience from working in projects, designing/improving processes, and change management
* Fluent in English
* Higher education within finance or engineering


Location
HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided by the 7th of March, 2021 Applications and CVs are only accepted via the job link. In this process, we work with continuous selection.