Controls Service Manager to Swisslog

Do you want to shape the future of intralogistics by introducing an era of robotic and data driven automated solutions? We are looking for a new colleague to lead our team within Controls Service and as our new Controls Service Manager, you will be involved in working with solutions that will change the future and create value for our customers. Welcome with your application!

WE OFFER
At Swisslog, it all starts with you. Your motivation. Your amazing talents. Your commitment. We understand that truly innovative ideas come from an inspired workforce and we offer the opportunity to grow and develop every day in an international environment. We value equality and we are proud of our wide diversity. You don't have to fit into a mold at Swisslog. We also have good benefits for our employees.

YOU WILL
As our Controls Service Manager, you will be responsible for and manage our Controls Service team for Nordic. This is a newly established position and offers you the opportunity to build your team. Together, you will deliver control services to our costumer and make sure that the automated material handling equipment’s installed remains in operation with maximal uptime according to service level agreements. You will secure organizational readiness for new and existing technology and growing controls services through identification of new service opportunities for new and existing customers.

Furthermore, you will:

- Manage controls sub suppliers when part of services provided
- Support sales and account managers with controls technical solution, estimates and planning for projects
- Maintain customer lifecycle plans for the installed base including identifying modernizations opportunities
- Identify customer needs and deliver change orders
- Develop Controls Service offering in line with EMEA modernization strategy and service setup
- Provide test, integration and training activities for integrated projects in close cooperation with Controls Operations
- Plan and perform smaller projects

YOU ARE
We expect you to have several years’ experience within controls development, support, or logistics and hands on experience with support or installation of controls technology at customer sites. You have previous experience from Service/Project offering and people management experience. We also expect you to have excellent communication skills in English.

We are looking for a person with a high level of integrity and confidence. We also believe you are customer-focused with the ability of creating and maintaining good relations with stakeholders. Your leadership skills will also be crucial as you will have line-management responsibility. Sharing knowledge is an important part of our culture and we achieve great results by being good team-players. We also value characteristics such as being influencing, result oriented and analytical. Other important traits are to follow through on commitments and the ability to drive continuous improvement of work processes and standards.

WANT TO KNOW MORE?
Do you feel that the above sounds interesting and fits well with your experiences and ambitions? Then you are most welcome to submit your application. In this recruitment we cooperate with Nexer Recruit. If you want to know more, contact recruitment consultants Johanna Värmfors at johanna.varmfors@nexergroup.com or +46 730 82 12 30 and Artan Bitiqi at artan.bitiqi@nexergroup.com, or +47 723 61 28 44.