Coordinate Tier's Operations in Stockholm

Operations Coordinator
THE ROLE AND YOUR IMPACT AT TIER
Coordinate and assign tasks to a team of (Lead) Operations Associates in your city, including van drivers and cargo bike cyclists;
Keep track of the health of TIER’s fleet, maximizing the number of operational vehicles and minimizing the number of inactive vehicles;
Supervise Operations Associates on shift and be the point of contact for any issues or support they require during a shift;
Train new Operations Associates, ensuring they are able to use our app and get the most out of their job;
Provide general administrative support to the team and occasional customer care duties;
Problem-solve on a day-to-day basis and support the Operations Manager in your city to improve operational processes.



YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS
Knowledge of using smartphones / apps;
English or [local language] language skills are required;
Ability to work conscientiously and with a focus on safety;
Flexible to work on weekends and/or during night;
Prior experience in delivery & logistics is valuable.