Coordinator Support Specialist

For our client in Gothenburg we are looking for an Coordinator Support Specialist.


Assignment description


Background:
To take part in everyday operations as a support resource for global HR applications and People Portal.



Description of Tasks:
To provide professional support to key users all around the world
To resolve reported issues and escalate to appropriate forum if necessary.
To perform Business assessment / improvement work.
To be able to support several process flows across integrated applications.
To develop and document Best Practice, Service Catalogue and FAQ


Requirements (skills, background etc)
Support experience required
Excellent documentation skills
Good communication skills, fluent in English
Used to work in a team
Experience with critical incident handling beneficial
Thinking outside of the box and solution oriented preferably



This is a full-time consultancy position through Incluso in Gothenburg. Start: ASAP and 12 months contract to begin with and then good possibilities of extension.


For more information, please contact Marianne Nilsson, recruiter at Incluso.