Core Area Sales Specialist

CORE AREA SPECIALIST, MARKET SUPPORT
WHY WE WILL LOVE YOU

Are you passionate about growing business and keen to make complex customer journeys seamless? Do you find it motivating to drive initiatives and change and want to be a part of influencing and contributing to the overall success for the Core Area kitchen business ? Enthusiastic about leading, inspiring, and developing colleagues both within the Centre of Expertise and in the Markets? Then go ahead and have a closer look at this opportunity in our Core Area Kitchens Team!
We believe you are forward-thinking and setting directions with a passion for strategic analysis. You are highly motivated to collaborate across IKEA stakeholders and feel very passionate about leading and developing the Kitchen agenda. You have the ability to lead and inspire co-workers around you, demonstrate strong IKEA leadership skills and are a true role model for our culture and values.
You are a self-starter that shows initiative and takes responsibility, and you are motivated by working together with other people towards a defined goal. You enjoy working on a strategical and tactical level, while keeping things simple and at the same time you have a pragmatic approach, focused on making things happen. We believe that you are someone who can build relationships and navigate complexity well. You enjoy working in a high paced environment and you have a proven ability to bring structure.
To succeed in this role, you have knowledge of:
· Deep knowledge of IKEA Range and life at home trends in general, and for the Bathroom, Kitchen, Dining and Home Appliances more specific
· Working in a Service Office connected to one or more of the HFBs in Core Area Kitchen
· Good knowledge Sales steering methods and tools to draw customers' attention to prioritized products to reach commercial goals in all sales channels.
· Up to date knowledge of trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers in our retail environment
· Knowledge of industry trends, outlooks and emerging technologies to achieve organizational goals and objectives
· Effective communication skills and fluent in English
YOUR RESPONSIBILITIES
As Core Area Sales Specialist you will drive business by collaborating with colleagues in Market Support, INGKA Retail Markets, IKEA of Sweden and Core Business Franchise in salesmanship, customer interactions and Retail Foundation to develop solutions and identify best examples that will enable excellent customer experience and sales performance in all channels.
Job specific key tasks and responsibilities:
• Act as a member of the Selling team and proactively contribute to creation and implementation of INGKA Growth
• Plan in order to deliver to the common objectives and goals
• Actively cooperate with all key stakeholders within Market Support and beyond to secure common
• priorities and deliverables and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture.
• Work across Core Areas to deliver complete solutions (Furniture and HFA) based on customer needs and dreams.
• Document and share best practices within INGKA Retail Selling function.
• Coach on Retail Foundation improvement based on IKEA concept documentation, manuals, guidelines and identified best practices.
• In collaboration with IoS, HF&RD and Digital deliver new solutions to support the Growth Plan initiatives
• Develop learning content in collaboration with the Learning Designers
• Work in close collaboration with HFRD on developing new MTC solutions
ABOUT THIS WORK AREA
Sales Steering and Activation team deliver sustainable, extraordinary growth by creating a new, unique, inspiring, and convenient meetings with the customers. We deliver a multichannel experience that adds value to the many people and inspires a home furnishing movement. We will provide our markets with economy of scale and exceptional quality in common solutions for all. We will organize for efficiency and effectiveness.
QUESTIONS AND SUPPORT? LET’S CONNECT
If you have questions regarding the recruitment process, please feel free to contact Christina Nellevi, christina.nellevi@ingka.ikea.com . We look forward to receiving your application. Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application!