OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Job description & Responsibilities: Equipment lab testing support, including test environment setup, test equipment management and maintenance Customer communication and workshops Bidding support on product technical service related part Follow up issues that may arise during testing/workshop/bidding activities Supervising project engineering process, including hardware and software supervision, acceptance test Onsite support for site survey, installation or commissioning when necessary Interface with engineering partner to locate technical problems that may arise during the engineering process Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team On site support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process Traveling may be required Qualifications: University degree in Engineering, Computer Science, or equivalent qualification Technical knowledge of: Routing, Switching, Voice over IP, NGN, and Telecommunication Protocols/Standards (SS7, SIP, H323, MGCP, etc) knowledge Good computer skills in MS office Strong organizational, interpersonal, presentation, communication & team work skills Ability to work with customers, internal business unit organizations, and third party vendors Fluent in English and Swedish or Chinese
Kontaktpersoner på detta företaget
Sunye
+46 739206233
Peter Carlsson
Bi Qinghui
+46 764150836
Jee Xiao
Johanna Wadsten
+46707666378