Course administrator

Job description

As Courses Administrator you support Hyper Islands online courses team in their mission to provide transformative learning experiences for our course participants. You are a planner, a doer, a collaborator, a clear communicator, a team player, and above all: an organizer. You live and breathe service, constantly on the lookout for the most effective and fun way to do things and to be of service to the team you collaborate with.

This role is a 50% time general fixed-term employment from August 2021 until January 2022, with a chance of increasing the hours during fall to match the growing demand for on-site courses.

Responsibilities & tasks

- Ensure that the course's administration is conducted in a streamlined fashion, questioning every step along the way, and finding ways to make our work more fun.
- Support students with their logistics inquiries; creating proof of completion, payment receipts, and any other post-sales activities.
- Coordinate participant lists and assist with course & participant management.
- Perform follow-up surveys and create course certificates.
- Assisting the Facilities Manager with reception duties when possible.
- Managing all hospitality-related tasks for onsite courses such as catering, setting up and preparing the studio, welcoming course participants & setting up for lunch, and keeping things nice and tidy.


Experience & competence

- Impeccable verbal and written communication skills in English & Swedish.
- Previous work experience within the service industry, hospitality, or administration.
- A natural affinity for communication, team building and experience-based learning.


Skills and behaviors

- A genuine interest in administration, planning and organization.
- Service-minded and eye for the small details that make all the difference.
- Attention to detail and ability to self-organize.
- Ability to develop and nurture long-term relationships.
- Excellent communication skills.
- Proactive and can think outside of the box.
- A love for questioning how things are done and disturbing the status quo.
- Flexible, funny, team player.


Location

Stockholm

Terms

You will report to the Director of Support Services and join the Support Services team consisting of 9 other team members.

This role is a 50% time general fixed-term employment from August 2021 until January 2022, with a chance of increasing the hours during fall to match the growing demand for on-site courses.

The application deadline is June 21st. Please note that if we find the right candidate the application process may be closed earlier than stated. Please present your documents in English.

About Hyper Island

Hyper Island designs transformative learning experiences to enable growth for individuals and for businesses. Through our global network of schools and business services, we put people at the heart of innovation, leadership, and change for success today and tomorrow.