Credit Risk Agent - Netherlands

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Who we are
At Volvo Cars, our vision is clear: "To be the world's most progressive and desired premium car brand”. We believe our global success will be driven by making life less complicated for people, while strengthening our commitment to safety, quality and the environment. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people on board.
People with passion, energy, and a commitment to customer satisfaction. People that want to help Volvo revolutionize the industry, by offering subscription services that take all the hassle out of car ownership. We will support you to reach your full potential. Join us on this exciting journey into the future.

Your mission
We are looking for someone to help assess applicants that are requesting products from us in the Netherlands. Your role will be to review applicants and make decisions on if they meet the requirements to be a customer. As part of your analysis, you will perform KYC/AML, Credit, Fraud and Regulatory checks.
Our underwriting process is fully digitized, so you need to be comfortable working with digital case management tools and be willing to offer suggestions and insights relevant stakeholders on how to make our processes more efficient.
This is an exciting opportunity to be part of setting some fundamental building blocks for the Global Online Experience and be part of building a scalable business in an everchanging disruptive industry.
To be successful we see that you can manage multiple stakeholders including customer needs and other functions that you have dependencies to. You have a holistic view to understand needs and like to solve problems. As a person you foster innovation as well as a doer that wants things done.

Skills and Qualifications
* A minimum of 1 – 2 years of customer service experience or a university education with a focus on finance, economics or business.
* Working proficiency and communication skills in verbal and written English and Dutch
* Fluency with internet, computer usage and web-based application skills
* Great communication skills to assist merchants and internal stakeholders

Location Stockholm


How to learn more and apply?
Does this sound like your next challenge? Please apply for this position through our portal no later than October 19th, enclose CV and Cover letter written in English. Note that due to GDPR we don’t accept application through e-mail. Selections will be running continuously.

If you have additional questions regarding this opportunity you are welcome to Head of Credit Risk Sean Dougherty at sean.dougherty@volvocars.com. For questions regarding the recruitment process please contact senior recruiter Malin Westman at malin.westman@volvocars.com