CRM Analyst

This isn't a conventional car company. We're a new global brand that focuses on the needs of the connected generation, sustainability, and a hassle-free customer experience.

At Lynk & Co, we know that everything’s better when we move forward together. We’re working towards achieving equal gender representation at all levels of the company, as well as building a diverse team where everyone is respected, empowered, and celebrated. We’re not the kind of company we want to be yet, that’s why we’re looking for people that will challenge us and hold us accountable.

In short, no matter who you are or where you come from: if you’re good at what you do, then we want you.

CRM Analyst


Being part of the Digital team you will be responsible for analytics (CRM performance tracking) and reporting (lead, prospect, and customer insights).

You will develop and manage dashboards and reports and be the go-to person when it comes to CRM insights and data. Working alongside marketers, product owners and analysts and supporting them by delivering actionable insights to drive and improve business outcomes. 

In this role, you will be based in Amsterdam, Paris, Milan, Barcelona, Gothenburg or Berlin and you will report to the Head of Digital Media.

What you´ll do

- Measure and analyze data from email, push (app), SMS and in-car campaigns
- Develop and maintain reports/dashboards
- Perform ad-hoc analyses to support our CRM business needs 
- Improve data quality, identify incorrect data & profiles, and propose solutions to increase the quality of our customer database
- Translate customer insights into clear stories and presentations
- Support the CRM, CX and Sales teams with customer segmentation of our customer database by building models and customer profiles 


What you bring

- A few years of experience as a CRM (Data) Analyst
- Experience in working with a CRM / business application tool



To succeed in the role, you have been working with large datasets and are able to transform complex data into meaningful and easy-to-understand insights and reports.

What we offer

- Get the best of both worlds: a start-up atmosphere with the support of an established organization
- Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact
- Be part of creating something new that has never been done before. The pace is fast and it is never boring!
- Be part of a global and diverse team, with teammates from over 26 countries and an equal gender split
- Be part of fun work culture with a high team spirit. People really enjoy their teams and get along well with their teammates


Sure, we have all the basics in place like pension and insurances, wellness allowance, and flexibility in where and when you work.

Sounds good? Well, then we want to hear from you.

Our recruitment process

We work with a competence-based framework. You apply by submitting your LinkedIn profile or CV written in English and answering a few questions.

Our selection will primarily look at acquired competencies and skills.

We look forward to receiving your application as soon as possible, latest 2nd of May.

We will do an ongoing selection of candidates during the application period, so please submit your application today.

If you have any questions about the recruitment process, please reach out to Recruiter Mira Kantola at mira.kantola@lynkco.com.

To learn more about us, check out our (https://www.lynkco.com/en/) and follow us on (https://www.linkedin.com/company/lynkco/) and Facebook (https://www.facebook.com/lynkco.global/), or if you want to watch our film from our reveal you can see it here (https://hello.lynkco.com/)

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