CRM and Data Specialist to BMW Northern Europe

We are now looking for a CRM and Data Specialist to one of the world´s most leading manufacturers of cars and motorcycles – the BMW Group. In this position, you will work with a focus on the Danish and Norwegian markets. Everyone who works within the BMW Group is proud to be able to deliver cars, financial services and customer experiences with the highest quality. Customers all over the world are proud to drive a BMW. Do you also want to be proud? Share your passion for CRM and Data!

What awaits you?

As a CRM and Data Specialist, you will primarily be responsible for the Norwegian and Danish customer data structure. You will work closely with the markets and based on their input, create content together with the local agency. You will also continuously inform the markets about the current CRM customer mailings. You will have a broad function and work as a project lead where your main responsibility is to ensure a positive customer experience. Your responsibility is guaranteeing that the right data comes in and is communicated in the right way, through the right channel. In this role you will have many interfaces internally and externally and work closely with CRM Manager and the local agency.

Your main tasks

• Specialize in data structure and manage customer data
• Generate leads to increase customer dialogue
• Understand the customers need of communication and guide them through the process
• Work closely with the local agency and give assignments according to requests and input from the markets
• Be involved in creating content and understanding BMWs automated flows of communication
• In the long term, work with follow-up and statistics

The position is located at the office in Stockholm, but there will be travel to BMW´s offices in Oslo and Copenhagen.

What should you bring along?

To be successful in the role we see that you have previous experience of project management and have worked with different data structures and platforms for a few years. It is of most importance that you have good knowledge of CRM and customer data. The team works closely together, so you need to be a "doer" with great self-leadership. We see that you are a positive and creative team player, but also that you have an analytical mind-set and have a good understanding of complex data information.

Qualifications

• Have a post-secondary degree within information and communication or equivalent
• A few years of experience working with CRM and customer data
• Previous experience within project management from an international environment
• You speak and write fluently in Swedish and English
• It is great advantage if you speak or understand one of the other Nordic languages (Norwegian or Danish)

What does it mean to work for BMW?

At BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together. Whatever your heart´s desire – in the BMW Group, you will find a wide range of departments and disciplines across the world where you can share your professional passion with us.

Further information

The position is located at BMW´s Nordic head office in Sollentuna / Silverdal. The premises are modern and include a lunch restaurant as well as access to a gym. The position is full-time, starting immediately or by other agreement. This is a long term position and you will be working as a consultant through Jurek Rekrytering & Bemanning. In this assignment, we collaborate with our sister company Hammer & Hanborg by Jurek. When you click "Ansök nu", you are linked to their application form. Your application and contact details will be saved in Hammer & Hanborg by Jurek´s candidate network.Are you looking for an exciting challenge?

Read more about BMW and your future career; https://www.bmwgroup.jobs/nordics/en.html?abc We look forward receiving your application at www.jurek.se in either Swedish or English. For any questions please reach out to the responsible Consultant Manager Victoria Tjernström, Victoria.tjernstrom@jurek.se