CRM Specialist sökes till Samsung, Stockholm

Are you interested in CRM and data driven marketing? Are you looking for a new job and have the experience to lead a team of competent collegues? Then this might be the perfect job for you! Experis IT in Stockholm is now looking for an CRM specialist on behalf of our Client, Samsung. Read more about the job below and don't hesitate to send in your application if this sounds like a job for you!

Location: Stockholm
Start: ASAP
Assignment: Consultant assignment for initially 2 years

About the company

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion.

Working as a CRM Program Specialist at Samsung

Our client Samsung is now looking for a CRM Program Specialist. You will be responsible of defining and leading different CRM programs and campaign activities to support the acceleration of working with cross-channel data driven marketing. You will be part of a team where you will have the leading role of the defined project; responsible of the full delivery.

Main tasks & responsibilities

* Your main responsibility is to define, develop and lead CRM projects to drive retention, loyalty and incremental sales, working closely together with the CRM Manager
* Execute and follow up on decided projects
* Working with ideation of activities and relevant projects to the strategy
* Working with the segmentation definition and manage requests to internal and external partners working with analytics and insights
* Hands on daily operations to coordinate and ensure the best campaign executions
* Working in strong collaboration with internal and external stakeholders (including e.g. agencies and contact with the Samsung European head quarter).
* Manage dashboard tools; creating weekly and monthly reports.
* Prepare and create presentations for follow up and insights mainly in English.

Do you fit the profile?

To be a good fit for this assignment you're comfortable working with digital platforms and you comprehend the basic capabilities of different digital platforms (e.g. Adobe Campaign, DPM, Analytics etc) to manage more complex data driven projects. You need to be able to define use cases together with different stakeholders within the organization and in the agency. You also need to have good networking skills to present and get buy-in from other stakeholders within the organization. You need to be self-motivated and know how to prioritize and make decisions.

Qualifications

Experience:

* In order to be successful in the assignment, you must have experience in project management
* You need to have a proven record of working with digital cross-channel projects within CRM and have experience of relatable platforms (e.g. Adobe Experience Cloud)
* You are familiar working with dashboards to support building segmentation strategies (e.g. Qliksense)
* You are required to have a minimum of 1-3 years' recent experience working within digital marketing campaigns and excellence in delivery and execution
* It will be good if you have direct experience from email- and applications communication and marketing
* Degree level in Business Administration, Marketing, Research, Economics or other related discipline, with a passion for digital in general, and search engine marketing and optimization in particular.

Knowledge, Skills & Abilities:

* We are looking for a candidate with overall strong project management skills and the ability to work in a fast-paced environment
* Is a doer, detail oriented, proactive and is structured
* You are interested in digital platforms and are familiar with CRM Campaign systems and DMP platforms
* You are interested in sales driven results and have excellent skills in Excel and PowerPoint
* You speak and write Swedish and English fluently

Vad vi på Experis kan erbjuda dig:

Experis är ett av Sveriges största konsultbolag inom IT, Engineering och Finance. Vi är en av få bolag som samarbetar med företag, myndigheter och organisationer inom privat och offentlig sektor i hela Sverige. Våra konsultchefer har gedigen kunskap inom just ditt område. Som konsult hos oss är din karriär och utveckling alltid i fokus. Vår verksamhet bygger på att våra anställda trivs och utvecklas. Vi erbjuder en trygg anställning med allt vad det innebär: månadslön, kollektivavtal, försäkringar m.m. Läs mer om hur det är att vara konsult på https://www.experis.se/swe/vart-erbjudande/konsult/

Ansökan

Varmt välkommen med din ansökan genom att registrera ditt CV, urval sker löpande.

Vi har tyvärr inte möjlighet att emot ansökningar via mail, men har du frågor om uppdraget eller om rollen som konsult är du välkommen att kontakta Talent Acquisition Specialist Julia Höglund på julia.hoglund@se.experis.com