Custom Parts Specialist

Help us improve access to life-changing therapies that can transform human health
We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.


What you'll do
The Custom Parts Specialist is responsible for driving world-class fulfillment of service spare parts transactions to enable high levels of customer (internal + external) satisfaction. Through strong collaboration with global supply chain, manufacturing sites, OEM/Suppliers, Global Services and Genpact.
In the custom parts team (CPT) we supply our customers through the service organization with non-regular spare parts.
The CPT member overlook and handle the whole chain from request to final delivery. Interact with suppliers and our experts for fast response to the service organization on customized spare parts
Customer focus from start to the end through the whole chain
Ensure regular communication updates around custom parts status to stakeholders/customers
Contribute to the development and improvement of the quoting process
Responsible for creating the format for all packaging material used for custom spare part deliveries



Who you are
Engineering degree from high school/engineering college or corresponding degree or equivalent knowledge or experience
Strong work experience
Proven project management or direct or indirect people leadership experience
Self-motivated, self-starter with the ability to work independently and learn quickly
Understand that the customers determine our success
Knowledge on engineering design principles, architectures and advancements in engineering concepts and technologies
Effective communication skills and boundless behavior—ability to present ideas and cases clearly and concisely
Experience of working in project teams meeting deadlines and deliverables
Fluent speaking and writing in English language
Applicable Work-Permit
Technical degree such as B Sc in Engineering or similar or equivalent knowledge or experience
Experience working in a Service or Systems Engineering team
Experience of PDMsystems (Magic)
Experience of defining requirement specifications
Proven ability to work cross functionally
Demonstrated supplier and manufacturing interface skills
Excellent communication, influencing skills and ability to gain buy-in for initiatives
Proven LEAN skills
Demonstrated problem-solving and leadership skills



Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.


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