Customer Advisor for Parking App (German Speaker)

Do you like to help people find their way?
You will have the chance to reduce Applications users stress while finding a parking spot and assisting them in their daily life.  

Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!

Your daily tasks as a Customer Advisor for Parking App will be:
 Answering incoming queries from customers (phone, e-mail, social media)
Identifying issues and providing solutions
Ensuring a high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participating in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:
A native level of German and at least a C1 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Ideally completed commercial training or comparable professional experience

What’s in it for you?
Type of Contract: A fixed-term indefinite contract with Office Hours from 8 - 16:30 with negotiable Home Office days  

30 Days of Holiday
28K Base Salary, which improves to 30K after probation time 
Excellent Career opportunities with a direct career path 
No Weekend/ Night Shifts 
Regular team events nationally as well as internationally
Gym Membership is included 
Fruit, coffee, and drinks for free in the office

Your Future Company:
Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a newly renovated and bright Office and you will have the chance to work with an ambitious young team. 

Take the chance to apply to get more Information! 


Required language: German