Customer Care Specialist to company in the Automotive Industry– Nor/Fin/Den

Are you fluent in a Norwegian, Finnish or Danish? Do you have previous experience of customer service? Do you want to develop in an exciting and changing business landscape? An exciting role awaits! Please continue reading!
About the position
Perido is looking for Customer Care Specialists who are fluent in either Norwegian, Finnish or Danish for our customer; a major player in the automotive industry. The position is located at their office in Gothenburg. It’s OK working remotely during evenings and weekends.
Your daily tasks
In this role, you help the company by answering various questions from customers via phone, chat, email and social media. You work directly with customers and are the link between the company, customers and suppliers on a global level. You are also responsible for maintaining a good customer experience and work with continuous improvements of processes and tools to increase quality and efficiency. You have the main responsibility for specific customers that you follow throughout the process.
Your qualifications
We are looking for you who have a genuine interest in customer service and feel safe in customer contact because you have experience of working with this. You must have a very good ability to work together and be a flexible team player. Furthermore, you are passionate about providing a high level of service and have a professional attitude towards both customers and colleagues. As a person, you are solution-oriented, results-driven and have high integrity. It's a plus if you have an interest in the car industry, but not a requirement.
Is it you that we're looking for? You are much welcome to send in your CV in English and your cover letter in Norwegian/Finnish/Danish today!
Requirements
Secondary education
Experience from customer service
Computer skills
Excellent communication skills, both oral and written in your Norwegian/Finnish/Danish + English

Meritorious
Previous experience from sales
Experience from work in CRM-systems
Driving licences
Experience in another Nordic language

Contract type and hours
Full/part time. Consulting assignment 6 months at a time. Start in the near future/according to agreement.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application as soon as possible since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, fraga@perido.se, and one of our recruitment assistants will answer you. State the reference number 32826 in the subject line.
About Perido
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through customer and employee satisfaction surveys we uphold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 700 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labor agreements to certain safe and secure work environments for all our employees.