Customer Contact Order Fulfillment

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

Epiroc is a leading productivity partner for the mining and infrastructure industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides excellent service and consumables. Learn more at www.epirocgroup.com.

We are looking for a Customer Contact to our Order Fulfillment department

Join our team
Global/Regional Distribution Center (DC) in Örebro is a global logistics provider within Epiroc Parts and Services division. Our task is to manage and develop a high-quality and cost-effective supply chain for our customers, to manage the distribution of spare parts as well as orders and delivery of rock drilling equipment. The primary goal is to support the sales companies succeed through high-quality deliveries on time.

Your mission
We are looking for you who want to work as a customer contact in the Order Fulfillment team for 12 months. The tasks within Order Fulfillment are mainly order management, export handling, invoicing and shipping of spare parts. Each employee is primarily responsible for a number of sales companies. You are responsible for ensuring a fast and efficient flow of spare parts from DC to sales companies and you work with many functions within Epiroc to guarantee this. You will establish numerous contacts internally as well as external with forwarders and globally with our sales companies.

Your profile
To enjoy the job, you must be meticulous, service-oriented and always have a customer focus. You can easily make connection with people and communicate both in writing and orally, in Swedish and English. We work towards timely departures with a clear focus on high-quality deliveries on time. Therefore, it is extra important to collaborate with colleagues and support the team and the business to operate in the best way.

We are looking for you, who have experience from distribution and customer orders. One requirement is experience with different IT tools, such as Word, Excel, etc.
University education with logistics and economics focus as well as experience of letter of credit is an advantage. Knowledge of the M3 business system is desirable but not a requirement.

Location and travel
This position is located in Örebro, Sweden.

Application and contacts
In this recruitment process, we review applications continuously. Welcome with your application as soon as possible. Last day to apply for this position is 2021-04-29.
For questions about the position, please contact recruiting manager Jessika Sjöstrand, Order Fulfillment Manager Örebro, jessika.sjostrand@epiroc.com, +46725022585 or recruiter Sunna Sveinsdóttir, sunna.sveinsdottir@epiroc.com, +46 720 83 63 50.