Customer Demo Engineer Packet Core (384842)

Do you have experience from close customer contact and enjoy presenting and explaining solutions? Our Customer Demo Engineering team is looking for a new colleague!
CPoC stands for Customer Proof of Concept and includes development, preparation and execution of customer demos. The Product Development Unit Packet Core CPoC Program mission is to build world class demos that prove the overall value of Ericsson Packet Core solutions and drive the perception of Ericsson’s Packet Core capabilities. This is done in a simple and clear way, targeting decision makers in the customer organization and other key influencers.
As a Customer Demo Engineer, you will be part of an awesome team that is responsible for planning, preparing and performing demos in our own demo lab. Come join us as our new team member!


Key Tasks:
Your tasks will include all steps from a request to an executed, successful customer demo. This means that you will clarify the scope that will meet the customers’ expectations in collaboration with the customer units and customers.
You will develop demo use cases, prepare the demo lab and adapt customer presentations. Securing a high-quality customer experience through dry runs and execute a successful demo on site or remotely. Finally, you will collect customer feedback to find out what we can improve for next demo.

Key Qualifications:
Good understanding of our Packet Core products
Highly skilled product knowledge from a system and function test point of view for at least one of the Packet Core products: SGSN-MME, EPG, PCC and PCG (physical, virtualized, containerized).
In-depth understanding and experience of integration and verification (NIV, ST, FT) including test tools (Dallas and other) and management and automation.
Very good in communicating and explaining our products and solutions.
Finds customer interactions exciting and important. You WANT to show our Packet Core portfolio to potential customers.


In order to be successful in this role we believe you are proactive, and have a drive to tackle problems and growing your knowledge. In addition to this you are result oriented with a focus on making the customer happy.
We value flexibility and innovation, and we believe you can bring new insights on how to improve our current offering to customers. Connected to this, you are forward-thinking with good interpersonal skills. You are proficient in both written and spoken English.

Location for this role: Göteborg, Lindholmen

Please send in your application in English as soon as possible since the process is ongoing.

Why is Ericsson a good place to work?
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With close to 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.
At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favorite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. Often, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
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Primary country and city: Sweden (SE) || || Göteborg || R&D
Req ID: 384842