Customer Insight Analyst

Vattenfall is a European energy company with approximately 20.000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to make fossil-free living possible within one generation.
Vattenfall Consumer Sales Nordic is responsible for the sales of electricity contracts and other energy related products and services to private customers and small enterprises in the Nordic region. As the energy landscape and electricity market are changing rapidly, Vattenfall has very high ambitions going forward and will continue to be a leader through innovation, customer focused solutions and signature customer experiences.
We are now looking for the right person to fill the position as Customer Insight Analyst to join one of our cross-functional agile business teams. In the team you will perform different analytical tasks using large amounts of data to make business processes and decisions fact based and data driven. Being the domain expert you will proactively seek ways to both improve ongoing activities with new data and/or methods and also introduce new ideas to the team. You are a true team player but can also effectively plan and execute analytical tasks independently when needed. In this role you will also work closely with other analysts and be part of a larger network of analysts from different teams.


Some of your tasks and responsibilities will include:
- Apply quantitative analyses to generate insights and identify new business opportunities
- Build predictive models and use advanced analytics to optimize business results
- Create trigger based target groups and automated marketing activities
- Follow-up and evaluate sales and marketing activities
- Visualize data, build and automate reports in PowerBI
- Work proactively with large and complex data sets and explore new data from both internal and external sources
- Together with other analysts and IT, maintain and develop our data- and analytical environment in Azure


The ideal candidate will meet most of these criteria:
- University degree in a relevant discipline (e.g. Statistics, Mathematics or Engineering)
- At least 3 years of previous experience in a similar role
- Problem solver who enjoys working with and explore data on a daily basis
- Strong SQL background
- Experience using Python and/or R for advanced analytics
- Experience/knowledge in statistical concepts and modeling
- Experience/knowledge in predictive modeling, implementing all steps in the process
- Ability to present and explain complex results and methodologies to a non-technical audience
- Solid understanding of data requirements for analytics and Machine Learning models
- Solution oriented team player with excellent verbal and written communication skills in Swedish and English


The location of this position is in Arenastaden, Solna.


What do we offer?
A challenging and independent job in an informal, dynamic working environment. You can play a part in shaping the future of a company where the only constant is change. Besides being a challenging and inspiring place to work, we value a great work atmosphere! Everyone is really committed and we want to be the best in what we do. We offer good remuneration, attractive employment conditions and opportunities for personal and professional growth. You get the opportunity to create your own career within the company.
At Vattenfall, we are convinced that striving for diversity helps building a more profitable efficient and attractive company. Therefore we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds. We believe in the importance of a good work life balance.


For more information about the position you are welcome to contact hiring manager Frank Svensson, frank.svensson@vattenfall.com. For more information about the recruitment process you are welcome to contact recruiter Cecilia Wijkman, cecilia.wijkman@vattenfall.com
Trade Union representatives in Sweden via Vattenfall´s switchboard +46 8 739 50 00 Per Svensson (Akademikerna), Kenneth Lindkvist (Unionen), Cecilia Bodin (Ledarna), Juha Siipilehto (SEKO).


Application
We welcome your application including CV and cover letter via the link further down the page, no later than 16th of February 2022. Selection and interviews are held after last application date. We do not accept applications through email.
At Vattenfall, we are convinced that striving for diversity helps building a more profitable efficient and attractive company. Therefore, we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds
Since Vattenfall is part of the Swedish critical infrastructure many of our positions are security classed. If this position is security classed the final candidates can be subject to a security vetting process, according to the Swedish legislation
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