Customer Insights Manager within Automotive Gothenburg

Do you want to belong to a growing team at the heart of the customer's transformation journey? The team's purpose is to own the overall consumer offering strategy for the company and ensure that all offerings are not operated in isolation from one another, but rather as a cohesive ecosystem. Are you the experienced project manager we are looking for for the assignment? This is a substitute for a parental leave from 2023-04-03 to 2024-03-29

The team acts as the strong voice for customer needs and behaviors within the company and ensures commercial opportunities are developed to deliver offers to customers Customer Insights -

This is what you'll do

The ambition is to be a customer centric organization and you will play an important role in ensuring that our offers are built from customer needs or pain points.
As the Customer Insights Manager, you will be driving Insights into organization and more importantly Global offer teams. You will play a key role in providing insights of customer needs, pain points and market trends to ensure offers will incorporate solutions to increase customer lifetime value. You will be responsible for consolidating current insights already existing in the business along with leading ad-hoc research projects.
This role will report to the Head of Offer insights and analytics.

Who are you?

You are driven, bold with integrity and curiosity as well as take accountability for the success of your team. You enjoy taking on and delegating complex tasks and you are fast to identify what to prioritize to reach results. You can make a team work highly independently, in a matrix organization and you are proficient in translating data and consumer insights into ideas and proposals. With ease you can communicate clearly and have experience of working towards and presenting to senior management teams.

Qualifications:

* More than 3 years of documented, hands on experience, working with consumer research, data analytics and implementation of insights into projects
* Hands on experience form running multiple research projects
* Experience with identifying customer insights and translating into action
* Experience in driving cross functional, international and complex projects is a merit
* Proficiency in building business cases and decision material is a merit
* Fluency in English, oral and written is key.

How to apply

To apply for the position, send in your CV and cover letter via the link. If you have any questions, please contact consulting manager Carl-Henric Möller via number: 031-617235.

We work with ongoing selection and may fill the assignment as soon as we find the right person. Therefore, submit your application as soon as possible!

About the Jeffersonwells

As a consultant at Jefferson Wells, you get the opportunity to develop your skills in assignments with some of Sweden's most attractive companies in several different industries. We are proud of our consultants at Jefferson Wells, and together we find the right challenges for you. We have high expectations of you, but in return we offer you good development and career opportunities. I will work together with you and make a career plan where we set your personal goals and which skills you want to develop. We want you to feel comfortable with us and to feel good at work. At Jefferson Wells, we strive for a good balance between work and leisure. You will get secure employment within a collective agreement, with i.a. overtime pay, vacation, occupational pension, health care allowance and insurance.