Customer Marketing Manager

About us


Our vision is to radically improve learning for the world's 1.5 billion school students. We believe all students should have access to modern and engaging learning experiences. Our digital learning platform with curriculum aligned textbooks aims to redefine modern learning by increasing student engagement and allowing for more progressive teaching methods. Kognity is used by 1052 schools across 112 countries and we’ve just raised $20M to launch in the US. Come join us and build truly meaningful products for the world’s young people. We offer flexible working - you can work anywhere in your country of employment, and we also have a lovely office in Stockholm where you're welcome any time.


Our User Engagement team is looking for a Customer Marketing Manager to join us in helping teachers and students improve learning with Kognity. Our mission is to ensure every teacher can confidently integrate Kognity into their classroom, so every student can own their learning and increase engagement through our learning platform. As a Customer Marketing Manager, you will drive and create all communication flows to educate, engage and inspire our users throughout their Kognity journey. You are someone who loves being creative as much as being data-driven, so you can develop brilliant and engaging campaigns based on usage and personas. You will discover, implement and analyse automated campaigns to drive onboarding, retention, and loyalty. Your objective is to ensure teachers and students receive relevant and engaging content that maximises product usage and loyalty.
Requirements
Experience working with CRM or customer communication
Experience developing engaging and inspiring content
Martech familiarity (i.e. Salesforce and Intercom)
Strong project management and organisational skills

Responsibilities
Plan and execute CRM strategies that increase adoption, retention and loyalty
Deeply understand the needs, values and life cycle of our users Leverage data to develop customer journeys and differentiated communication strategies
Generate engaging content based on data-triggers and insights
Collaborate with product managers to communicate new product releases
Work closely with the marketing team to ensure alignment and consistency

Benefits
Culture - You'll have the opportunity to work in a multicultural product company with talented people who are here to make a difference for students all over the world
Gym partnerships and a yearly budget for health related services 30 days of paid vacation every year.
Cell phone, home office days (even after Covid19) and other nice-to-haves.





Kognity is an equal opportunity employer. We celebrate diversity and we’re committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.


Please note that we do not accept any applications through email due to GDPR.


Please submit your application in English.