Customer Marketing Specialist

We’re in the search of a Customer Marketing Specialist to join our Marketing/Content department.

In this role you will develop and manage a variety of marketing tasks and initiatives designed to help our customers achieve success with Mynewsdesk. In this position you will collaborate with multiple departments at Mynewsdesk to create and execute strategies that support the growth objectives and reduce churn. You will project lead our biggest customer events like Digital PR Awards and Mynewsday, handle our global newsrooms, Help-center and review programs + tool trainings once a month (right now online).

To apply for this position you need to be fluent in both Swedish and English.

- Set a customer marketing strategy including budget, to ensure yearly goals (in close collaboration with Regional Marketing Managers and Head of Marketing Communications)
- Project leader of Mynewsdesk flagship event Mynewsday and Digital PR Awards
- Plan, promote and coordinate client events across the Nordic markets
- Collect and use insights from different departments to strategize on new initiatives that positively impact revenue, retention and advocacy metrics
- Track and analyze success metrics
- Set a plan for all newsrooms, create content and publish.
- Close collaboration with Global Content manager to adapt and promote content for existing clients
- Review and update tool training (w/ Product) + once a month hold tool training online.
- Produce content and update Help-center in accordance with product updates
- Responsible for review programs
- Develop nurture programs for existing clients, programs for reducing churn as well as onboarding


Key competences for this position

- A go-getter attitude
- Project management skills
- Bachelor’s degree in relevant field, or equivalent education and/or related work experience.
- 3+ years in B2B marketing or similar work experience
- Experience of planning and executing marketing activities such as Events, PR, Content and email marketing
- Ability to manage multiple projects simultaneously
- Strong copywriting skills
- Ability to gain the cooperation of others in pursuit of company goals
- Ability to identify issues and recommend solutions
- Business oriented and data driven with analytical skills - able to evaluate channel and campaign success from your marketing programs
- Knowledge of the PR Industry


If you choose to come and work with us, you will find that we offer a welcoming and inclusive environment with extensive development opportunities. You will have a fun and inspiring work environment with awesome colleagues.

We are looking for competent employees who can contribute to our business. Mynewsdesk works actively to ensure that our workplace is developing for everyone regardless of sex, age, ethnicity, sexual orientation, religion or disability.

Feel excited about this role? Then we’d love to talk to you!