Customer Product Development (CPD) Specialist – Variable Data

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions. Based in Westborough, Massachusetts, Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com and follow RBIS on Twitter and Instagram @AvyDenRBIS.

About Your Role
The Customer Product Development (CPD) Specialist – Variable Data manages our customers’ variable data for price tags including item prices, sizes, and bar codes as well as care and content labels – either printing and shipping to customer or enabling customer to print themselves. This process requires taking data from our customers’ business IT systems and integrating it into Avery Dennison’s software solutions which enable the variable data (prices, sizes, etc.) to print correctly on tags and labels. Once our Sales team sells the Avery Dennison software solution to the customer, the CPD Specialist – Variable Data engages directly with the customer to analyse their existing business data systems and then takes the technical steps to map and integrate the customers’ data into the Avery Dennison system/software. The CPD Specialist – Variable Data analyses how data (prices, sizes, etc.) are input into the customers’ system, what it means while in their system, and how we can map the data into Avery Dennison’s systems to enable printing.



Your Qualifications
Basic IT programming/data structure analysis background required
Basic IT systems integrations experience required
Warehouse or inventory management experience strongly preferred
Retail store operations experience strongly preferred
Knowledge of universal product code (UPC/EAN) barcoding standard
Project management skills, ability to successfully deliver and close out projects and initiatives
Ability to influence and lead peers on project team
Ability to establish and maintain good customer relationships
Commercial education, bachelor’s degree or equivalent experience. 
Experience from a business to business customer service role 
Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems. 
Strong interest for information technology solutions and data analysis 
Exceptional communication skills with both internal and external customers
Fluency in English and Swedish
Highly motivated, energetic and enthusiastic personality
Willingness to be flexible towards working hours and occasional off-site travel

Your Responsibilities
Manage all variable data components for relevant projects – includes all coordination with Automation and IT teams
Coordinate the activities with the customer as well as Avery Dennison internal IT teams to set-up EDI and/or online ordering solutions successfully.
Coordinate effectively with product line counterparts so that full program design is developed successfully.
Ensure all testing (data integrity testing/end-to-end testing) is completed effectively.
Provide direct support to Customer Service and regional manufacturing sites to resolve any issues related to variable data orders
Provide ongoing support and advice to the customer regarding existing variable data projects handling change requests, investigating issues and solving problems with incorrect data.

About Avery Dennison
Avery Dennison (NYSE:AVY) is a global leader in labeling and packaging materials and solutions. The company’s applications and technologies are an integral part of products used in every major market and industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers with insights and innovations that help make brands more inspiring and the world more intelligent. Headquartered in Glendale, California, the company reported sales from continuing operations of $6.3 billion in 2014. Learn more at www.averydennison.com.