Customer Quality Engineer

Are you technically interested and want to be involved in developing high-tech products that save lives? We offer you good career opportunities in a high-tech company that is constantly moving forward.


What You´ll Do:

We’re now looking for a Customer Quality Engineer, who will be the voice of the customer on Quality topics such as Claim Management and compliance of customer requirements. As our Customer Quality Engineer, you will represent the company directly towards your specific customer within the quality area.

As Customer Quality Engineer your main responsibility areas are :

- Managing the customer claim process

- Customer communication for process changes

- Preparing, planning & submission of PPAP

- Preparing, Leading & Coordinating customer on site visits.

To manage the customer claim process you will need to ensure that we fulfill customer expectation by reporting on time and that the internal Veoneer organization handles the quality issues according to the 8D process, for some cases you will need to take the role of 8D leader.

As responsible for customer communication for process changes you will ensure that process changes are presented professionally & follow up of presented due dates.

For new product launches & process changes you are responsible for establishing a PPAP plan directly with the customer, performing the PPAP submission & distribute the approval internally.

As responsible for managing customer visits you will plan and lead the preparation and act as the host and owner of the agenda, you will also lead the follow-up/reporting of customer findings and corrective actions internally and against the customer.

In all above areas you will work with colleagues in our local and global organization from all disciplines.

You´ll be part a of great team of 5 customer quality engineers, all mix with seniority and supportive attitude, Team Spirit.

Who we're looking for:
At Veoneer, we value a can-do attitude, engagement, an open mindset and the ability to create and sustain good relationships with customers and colleagues.

We are searching for you who are creative in terms of new ideas and methods. You take responsibility and initiatives, and are able to adapt in different contexts.

By being organized and proactive you act quickly to the needs of the organization with high quality. You share knowledge and best practice with colleagues and organization, and you posses good communication skills.

The Veoneer organization is full of various expertise, both globally and locally. By using your network, both inside and outside of the organization, you actively seek new information and improvements.

At Veoneer, it's all about Trust, so it's important for us that you respect and follow standards, deadlines and agreements.

To be successful in this position, we believe that you have:

- Good skills in English and Swedish, both spoken and written

- Good understanding of automotive quality tools.

- Previous work experience in quality positions.

- Good communication skills and customer focus.

Education

- University degree in Electronic, Manufacturing or Quality is highly merited

Your first months at Veoneer:
Getting comfortable in a new job and new environment is a process that involves several steps. At Veoneer, newly hired employees are introduced to an onboarding program. The program aim to provide new employees with a good foundation for their entire Veoneer journey and a successful start. Within the program, new employees are also assigned a mentor to guide you through your first six month.

What we offer:
- A workplace characterized by entrepreneurial mindset, and a "can do"-attitude

- Good career and development opportunities

- A High-Tech company offering products within the expansive technological fields; assistant and autonomous driving

- An atmosphere that promotes innovation and being creative together

- Contribution to Trust in Mobility and Safety on the roads.

At Veoneer, diversity is an asset and a strength. We have opportunities for you who want to create, change and develop. We work to improve everyday life and make a difference together.

Please note, that we do not accept nor consider applications through e-mail, due to GDPR and company policy.

Location: Vårgårda

Employment conditions: Full-time employment

Starting date: By agreement

Contact information: if you have any questions regarding the position or recruitment process please contact hiring manager
Martin Sellvén, martin.sellven@veoneer.com, or
Talent Acquisition Partner, Per Lind, per.lind@veoneer.com

Last day of application: 2023-03-19, continuous selection, position can be filled before last application date.

Union: We have Union agreement/Collective agreement with Sveriges Ingenjörer and Unionen.

About Veoneer

Veoneer is an automotive technology company, a world leader in active safety and restraint control systems, focused on delivering innovative, best-in-class products and solutions to our customers. Our purpose is to create trust in mobility. Veoneer is a Tier-1 hardware supplier and system integrator with products being part of more than 125 scheduled vehicle launches for 2022. Headquartered in Stockholm, Sweden, Veoneer has 6,100 employees in 11 countries. The Company is building on a heritage of close to 70 years of automotive safety development.

We design, develop and manufacture state-of-the-art software, hardware and systems for occupant protection, advanced driving-assistance systems, and collaborative and automated driving to vehicle manufacturers globally.

Veoneer has been pointed out as a Career Company for several years in a row, and it's no coincidence. It is an exciting workplace where innovation is in focus. With unique career opportunities, Veoneer offers its employees the tools needed to gain cutting-edge knowledge. Veoneer also targets the younger talents with their good career opportunities.