Customer Quality Engineer

We are looking for a dedicated Customer Quality Engineer to join us in our mission to contribute to a greener future. The role is a part of our Quality team based in Skellefteå. By joining us, you will be a key player in ensuring customer quality requirements are met during sampling, manufacturing, and after the end of production. The CQE is the quality representative in production and handles all quality-related tasks.
Key responsibilities include but are not limited to:
The main interface to the customer regarding all quality topics during serial production
Leading and coordinating quality-related topics during production including preparation of communication and documentation of meetings and results
Participating in production and project meetings
Interface and support development customer quality team for serial production line
Support qualification and sampling activities before serial production release
Lead communication and activities towards the customer for qualification and change management after initial serial production release as part of a cross-functional team
Participate in lessons learned activities for mass production from new projects
Support PFMEA and control plan
Problem-solving activities (8D) for customer claims and complaints

The person we are looking for is flexible, curios and eager to learn. You will get the chance to have a real impact on our success story in Sweden (to start with) and see the results of your work. Our organization values great self-discipline and a natural talent to make things happen. Qualities that we cherish are sense of quality, friendliness, grit and a sense of humor.
Northvolt is an equal opportunity employer. We're a diverse group of individuals, united by a common mission, who recognise that while our actions as individuals have a role to play in driving Northvolt towards its goals, we always seek to move forward as a team. We offer you an open and welcoming atmosphere where we win as a team – and fail as a team. Northvolt is growing at the speed of light and we are a strong believer in internal career development. For us it’s important to look at your skills and potential, please refrain form including your picture and age with your application to help us with this.
Apply with CV in english or your complete LinkedIn profile.
Full time employment, fixed salary.
Skills & Requirements
We believe that you have :
*MSc degree in mechanical/chemical engineering or similar education in relevant quality discipline
Familiar with quality tools: FMEA, SPC, process capability, MSA, 8D
3+ years of relevant work experience in a customer quality function within high-volume production
Experience with product qualification processes and process releases in the automotive industry
Specific training in the automotive Production Parts Approval Process
Knowledge and experience of applying IATF 16949:2016, VDA and ISO9001:2015
Excellent English written and oral skills, German is a plus
Customer focused
Exceptionally good negotiation and problem-solving skills

Bonus points for:
Six sigma training and hands-on experience
Knowledgeable in Lean and TQM
Project management skills and a successful track record of leading quality improvement and qualification projects in manufacturing
Experience in the automotive Customer development process