Customer Representative - Swedish market - Marketplace sector

Description
Are you motivated by providing good customer experiences and finding solutions?
Then we have the perfect vacancy for you in Barcelona
Our company:
At Webhelp, our clients belong to the top 500 business companies in the sectors of IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities.
We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.
Your future position
As a Customer Service Advisor, you'll work directly with clients by email and phone to offer solutions for all their inquiries.
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Hours and Benefits:
- Full time long-term position, 39 hours/week
- Schedule (rotative): Monday to Saturday from 09:00 to 20:00
- Long-term contract
- Salary: 20.000 euros gross/year + up to 1.500 euros gross/year in bonus
- International and dynamic environment in Barcelona
- Possibilities to grow inside the company
- Employee discounts
- Free weekly and after work activities
- Bonuses for referring your Friends
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in pro-portion to time worked)*
Requirements
You bring to the table:
- You have native level or excellent bilingual Swedish
- You are fluent in English
- You can handle high volume under pressure
- You are a fast learner
- You are highly computer literate
- You have great communication skills and are people oriented
If you identify with this, join us!

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion or sexual orientation***
*The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
Referencia
RRQ22-008534-1-SWEDEN